Michael Murphy

· Work with Business Development and Sales teams on projects aimed at gaining new leads and growing Hydraulic sales and customer engagement.

· Worked with sales managers, key account managers, and marketing teams to develop a new customer policy for 2025, aligning with strategic objectives and enhancing customer engagement.

· Developed visualizations and maps of North American sales data, enhancing the team’s understanding of market footprint and aiding strategic decision-making.

· Completed in-depth product training across five core product areas: hydraulic and industrial hose, power transmission belts, conveyor belts, and air springs.

· Participated in on-site manufacturing and R&D training across multiple USA production plants, gaining firsthand industry knowledge.

· Developed expertise in value-based and relationship-driven sales techniques through intensive sales and presentation training.

· Conducted field ride-alongs to engage directly with distributors and end users in diverse industrial applications.

· Delivered scenario-based product presentations to senior management, demonstrating understanding of product lines and market strategy.

· Collaborated with team members in Brazil to extract and model extensive SAP data, creating impactful Power BI reports that showcased KPIs for the North American distribution center.

· Investigated shipping and order discrepancies within SAP, communicating with internal teams, customers, and vendors to resolve issues.

· Monitored weekly status of planned and production orders of automotive belt kits to ensure inventory levels met current and future demand.

· Worked with quality and customer service teams to better leverage Salesforce applications, improving communication across North American colleagues for efficient resolution of customer claims, and developed analytical reports to assess customer service performance.

· Work with global marketing and sales team with all collateral, event participation, expense tracking, project management, and reorganization.

· Sales data mining for trend recognition (positive/negative) based on product, channel, and market.

· Aid in new system set-up by loading data, assets, and configuring the system to meet global business requirements

Assist marketing team in competitive research for new product performance, placement, and tracking.

· Additional support for other departments- Supply Chain, Pricing, HR, other Marketing teams, etc.