MICHAEL MURPHY
Brighton,MA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes in an organized and timely fashion.
Overview
5
5
years of professional experience
Work History
Project Development Manager
Gridwealth
Sudbury, MA
2023.06 - 2025.01
- Managed the project portfolio from client engagement through site control, utility interconnection, engineering, financing, and procurement.
- Evaluated vendor proposals for potential services or products needed for the project.
- Organized and conducted meetings with stakeholders to deliver project updates and milestone achievements.
- Utilized various software and tools to streamline processes and optimize performance.
Field Sales Representative
Monster Energy
Worcester, MA
2021.11 - 2023.06
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Collaborated with vendors to ensure optimal account management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Onsite Manager
Northside Marina
Dennis, MA
2020.05 - 2021.11
- Enforced marina regulations to ensure safety and compliance.
- Welcomed customers and ensured a positive experience.
- Addressed and resolved customer requests, contributing to a positive client experience.
Education
Bachelor of Arts - Communications
Bridgewater State University
Bridgewater, MA2021-05
Skills
- Communication and relationship building
- High attention to detail
- Collaborative team work
- Project management
- Positive attitude
References
References available upon request.
Timeline
Project Development Manager
Gridwealth
2023.06 - 2025.01
Field Sales Representative
Monster Energy
2021.11 - 2023.06
Onsite Manager
Northside Marina
2020.05 - 2021.11
Bachelor of Arts - Communications
Bridgewater State University