People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. I am honest, dependable and communicate well with customers.
Overview
40
40
years of professional experience
Work History
Refrigeration Team Lead
Hussmann
Dallas, TX
02.2012 - Current
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Developed strategies to increase team productivity and improve customer relations.
Trained new staff in relevant processes and procedures.
Resolved escalated customer complaints or queries promptly and efficiently.
Refrigeration and Air Conditioning Technician
MRC Mechanical
Round Rock, TX
02.2009 - 01.2012
Diagnosed and repaired malfunctions in commercial refrigeration systems.
Installed compressors, evaporators, condensers, receivers, expansion valves and other components of HVAC systems.
Performed preventive maintenance on air conditioning units including changing filters and cleaning coils.
Remodeled commercial refrigeration in stores, installed new equipment in new stores, set cases, piping and racks. Started up equipment and checked operations.
Service Technician
Nor Fox
Round Rock, TX
07.2007 - 12.2008
Diagnosed problems and determined solutions for various customer issues.
Repaired equipment.
Service Technician
McNamara custom Services
WACO, TX
05.2007 - 07.2007
Serviced and repaired refrigeration equipment.
Service Manager
Exact Temp/Source
Austin, TX
05.2006 - 05.2007
Managed service staff to ensure customer satisfaction and compliance with company policies.
Developed and maintained relationships with customers, vendors, and suppliers.
Monitored service performance metrics to identify areas of improvement.
Service/Construction
BT Services
Austin, TX
10.2001 - 05.2006
Serviced equipment and repaired.
Installed new equipment on new stores and remodels.
Started up and checked operations.
Refrigeration Specialist
HEButt Grocery Store
San Antonio, TX
06.1995 - 10.2001
Repaired and serviced equipment.
Managed the refrigeration equipment in the stores and worked with the Vendors to be sure equipment was maintained and repaired properly.
Service Technician
Johnson Controls
Waco, TX
12.1991 - 06.1995
Serviced and maintained refrigeration equipment.
Service Technician
Blackwell and Clark
Waco, TX
06.1984 - 11.1991
Serviced and maintained commercial refrigeration and air conditioning.
Education
High School Diploma -
Lackawanna High School
Lackawanna, NY
06-1980
Skills
40 years of refrigeration and air conditioning experience