Michael Nakada
Arcadia,CA
Summary
A driven professional with years of hands on experience in cutting edge technology, and even more so in customer satisfaction. Skilled at communicating and assisting clients throughout various transactions of all sizes. Licensed and qualified for the applying position.
Overview
12
12
years of professional experience
Work History
Associate Agent
Redfin
04.2019 - Current
- Accompany clients on home tours and providing detailed feedback to their agent for follow up.
- Host open houses for Redfin clients which involves preparing their home, registering attendees, and gathering feedback for our sellers.
- Attend home inspections to represent our client and take note of any concerns that need to be addressed to their lead agent.
Operations Manager
Asian Imports
11.2017 - Current
- Oversee logistics for export companies across 4 different countries.
- Working directly with customers on pricing and order fulfillment.
- Finding new suppliers to expand our product line.
- Negotiating cost and terms with vendors, trucking companies, and third party loading facilities.
Retail Sales Consultant
AT&T
04.2014 - 11.2017
- Exceeded sales quotas while providing exceptional customer experiences through personalized servicing.
- Worked closely with internal and external parties to address customer needs or concerns.
- Communicating with clients to thoroughly explain contract details and billing discrepancies.
- Educated customers on the latest technology by conducted training sessions for new and experienced users.
Auto Sales Consultant
Antelope Valley Volkswagen
03.2012 - 05.2014
- Consulted with sales and finance managers to negotiate sales prices, trade-in value, discounts, and financing options.
- Greeted customers upon arrival and engaged in genuine conversation to uncover specific needs and budget.
- Qualified and followed-up on potential new customer leads.
- Maintained contact and developed relationships with customers to encourage repeat and referral business.
Education
California Real Estate License - Real Estate
CA Realty Training
Los Feliz, CA11.2017
Business Communications
College of The Canyons
Valencia, CA06.2011
Timeline
Associate Agent
Redfin
04.2019 - Current
Operations Manager
Asian Imports
11.2017 - Current
Retail Sales Consultant
AT&T
04.2014 - 11.2017
Auto Sales Consultant
Antelope Valley Volkswagen
03.2012 - 05.2014
California Real Estate License - Real Estate
CA Realty Training
Business Communications
College of The Canyons
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