Michael Naples
Summary
Experienced Security Controls Manager with a strong background in compliance reporting, security monitoring, and incident response in DoD environments. Proven track record in developing and implementing effective cybersecurity measures, managing configuration requests, and ensuring policy compliance. Adept at coaching teams, conducting audits, and implementing new processes to enhance overall security posture. Self-motivated and goal-oriented individual with a demonstrated ability to solve complex problems in demanding environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Controls Manager
Raytheon Technologies
03.2023 - Current
- Prepared and presented compliance reports to senior management and auditors
- Reviewed POAM outputs for completeness and recommended actions for closure
- Managed compliance and security monitoring programs, reporting findings to management
- Developed and implemented security tools and measures per DoD and corporate policies
- Reviewed and approved configuration management requests, conducted assessments, and integrated new cybersecurity processes and tools
- Supported ISSOs and Cybersecurity Managers in creating and updating documentation
- Oversaw ISSOs to ensure policy implementation per governing documentation
- Conducted change management, account management, auditing, media protection, user training, and file transfers
- Led efforts to close POA&M items for technology-related controls
- Provided direction on hardware/software changes in information systems
- Assisted in managing patch management across all security enclaves
- Ensured ISSOs monitored systems for compliance with cybersecurity policies
- Performed ISSO functions in their absence
- Coordinated incident response tasks for classified systems and data spills, collaborating with the incident response manager
- Supported security inspections as needed
- Coached ISSOs in procedures and policies relevant to information systems, per IS-specific instructions and requirements
ISSO (Information Systems Security Officer)
Raytheon Technologies
11.2021 - 03.2024
- Assisted in investigating information system security violations and prepared reports with corrective and preventative actions
- Worked closely with facility security teams, program personnel, and government representatives to ensure compliance and security
- Managed hardware/software change management, account management, media protection, user training, and file transfers
- Assessed system compliance, conducted audits, and developed security plans while delivering security education and awareness
- Reviewed and approved configuration management requests, integrated new cybersecurity processes, and supported documentation updates
- Developed and updated RMF documents, including SSPs, POAMs, and SOPs; managed eMASS artifacts and A&A packages
- Handled incident management, remediation activities, and performed continuous monitoring to identify vulnerabilities
- Interfaced with internal/external customers, program managers, IT staff, and senior leadership while conducting user training
IT Support Specialist
Alternative Information Systems
01.2021 - 11.2021
- Created help desk tickets, troubleshoot, and resolved desktop issues
- Built and provided basic end-user troubleshooting and desktop support on Windows systems
- Provided Tier 1 IT support to non-technical internal users through desk side support services
- Answered questions and provided information to customers about new software or hardware
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution
- Documented all transactions and support interactions in system for future reference and addition to knowledge base
- Collaborated with supervisors to escalate and address customer inquiries or technical issues
Information Technology Specialist
Synchronet Industries Inc
09.2019 - 01.2021
- Remained up to date on latest technologies and solutions applicable to company products to provide best support to end-users
- Maintained hardware and software with new installations, repairs, and patches
- Tested products or sub-assemblies for functionality or quality and troubleshot problems with equipment, devices, or products
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Prepared reports and technical documentation of day-to-day production processes
- Examined incoming materials and compared to documentation for accuracy and quality
Education
Master of Science - Cybersecurity
Utica College
Utica, NY06.2021
Bachelor of Science - Criminal Justice
Edinboro University of Pennsylvania
Edinboro, PA12.2015
Skills
Operating Systems: Microsoft Windows, Linux, Solaris
Technical Tools: Active Directory, AES, BitLocker, Nessus, eMASS, STIG, Nmap, DLP, IDS/IPS, SIEM
Soft Skills: Communication, Problem-Solving and Critical Thinking, Teamwork and Collaboration, Attention to Detail, Adaptability and Continuous Learning, Leadership and Influence, Stress Management and Resilience, Time Management, Emotional Intelligence, Conflict Resolution, Negotiation Skills, Empathy, Interpersonal Skills, Creativity, Decision-Making, Flexibility, Persuasion Skills
Certification
CompTIA Security+ CE, 10/01/22, 10/01/25
Security Clearances
Top Secret, DoD, Active
Timeline
Security Controls Manager
Raytheon Technologies
03.2023 - Current
ISSO (Information Systems Security Officer)
Raytheon Technologies
11.2021 - 03.2024
IT Support Specialist
Alternative Information Systems
01.2021 - 11.2021
Information Technology Specialist
Synchronet Industries Inc
09.2019 - 01.2021
Master of Science - Cybersecurity
Utica College
Bachelor of Science - Criminal Justice
Edinboro University of Pennsylvania
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