Michael Naretta
Redding,CA
Summary
Enthusiastic entry-level automotive sales professional knowledgeable about vehicles and eager to develop sales abilities. Hardworking, reliable and professional.
Overview
9
9
years of professional experience
Work History
Owner/Opertator
Next Level Auto Restyling
Redding, CA
04.2023 - Current
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Inspected surfaces of vehicles to ensure proper adhesion of tint film.
- Cleaned and prepared vehicle windows for tinting installation.
- Cut the tint film according to measurements and specifications.
- Applied pre-cut window films on interior and exterior windows of vehicles.
- Prepared surfaces and applied vinyl lettering, logos, and graphics to vehicles and other substrates.
- Operated a variety of tools including saws, drills, grinders, routers, sanders, ladders and lifts.
- Measured precise locations for sign installation using tape measures or laser levels.
- Removed existing signage from surfaces while preserving the integrity of the surface.
Shop Manager
House Of Wraps
Redding, CA
06.2019 - 04.2021
- Developed and implemented procedures for the efficient operation of the shop.
- Maintained high standards of customer service throughout the store.
- Oversaw the recruitment, training and development of new staff members.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
- Inspected surfaces of vehicles to ensure proper adhesion of tint film.
- Cleaned and prepared vehicle windows for tinting installation.
- Applied pre-cut window films on interior and exterior windows of vehicles.
- Checked and ensured that the edges of the tint were properly sealed.
- Ensured that there are no air bubbles between the window glass and tint film.
- Performed necessary repairs such as trimming, smoothing or removing excess film.
- Educated customers about aftercare instructions regarding their newly installed window tints.
- Maintained records of all installations performed in a timely manner.
Parts Sales Manager
AutoZone
Redding, CA
04.2016 - 02.2019
- Maintained accurate inventory records and monitored stock levels.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Education
High School Diploma -
Oak View High School
Anderson, CA08-2002
Skills
- Dependable and reliable
- Currency counting
- Sales expertise
- Time management skills
- Precision cutting
- Vehicle disassembly
- Tinting procedures
- Hard Working
- Attention to Detail
- Excellent written/verbal communication
- Team Player
Timeline
Owner/Opertator
Next Level Auto Restyling
04.2023 - Current
Shop Manager
House Of Wraps
06.2019 - 04.2021
Parts Sales Manager
AutoZone
04.2016 - 02.2019
High School Diploma -
Oak View High School
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