Summary
Overview
Work History
Education
Skills
Contacts
Timeline
Generic

Michael Nash

Clinton,ME

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Maintenance position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Customer Service Associate

Aubuchon Hardware
04.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

School Custodian

Bangor High School
02.2019 - 03.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Moved furniture for cleaning and set up for special events.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Completed routine floor stripping, sealing, and finishing.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Supervised supplies in inventory and submitted reorder requests.

Builder Assistant

Jackson Builders Inc
04.2009 - 02.2019
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Painted walls, ceilings and other surfaces.
  • Unloaded and stored construction materials.
  • Performed demolition work on existing structures.
  • Mixed mortar and concrete.
  • Assisted in laying bricks and blocks.
  • Removed debris and waste from job sites.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.

PSA

OHI
07.2006 - 02.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Scheduled and accompanied clients to medical appointments.

Education

High School Diploma -

Mattanawcook Academy
Lincoln, ME
06.1988

Skills

  • Inbound and Outbound Calling
  • Quality Assurance
  • Customer Relationship Management
  • Customer Service and Assistance
  • Carpenter Assistance
  • Electrical Systems
  • Minor Repairs
  • Basic Carpentry
  • Maintaining Clean Work Areas
  • Shift Coverage
  • Maintenance Repairs
  • Scheduled Maintenance

Contacts

Rick McKechnie   207-794-4048

Chad Jackson -207-217-5232

Darren Deorsey - 207-659-1975

Timeline

Customer Service Associate

Aubuchon Hardware
04.2022 - Current

School Custodian

Bangor High School
02.2019 - 03.2022

Builder Assistant

Jackson Builders Inc
04.2009 - 02.2019

PSA

OHI
07.2006 - 02.2019

High School Diploma -

Mattanawcook Academy

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Michael Nash