Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Michael Nau

Business
Jackson,MI

Summary

Energetic Line cook with 1 year of experience preparing appetizing menu items at both a fast food and sit down restaurant. Multi-talented at cooking wide variety of items using a grill and fulfilling all orders. Service-oriented and skilled at fulfilling special requests.

Energetic culinary professional with blend of creativity, passion for food and exceptional cooking skills. Work well as dynamic leader in high-pressure restaurant settings.

Reliable Cart Pusher with 1 year of experience in lot attendance. Committed to maintaining clean and organized parking lot. Successful at multitasking, following directions and collecting carts quickly in any weather conditions.

Overview

4
4
years of post-secondary education
1
1
year of professional experience

Work History

Courtesy Clerk

Meijer
Jackson, MI
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Cleaned bathrooms and floors to reduce spread of germs and bacteria.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Cleared parking lot of litter and foreign debris.
  • Periodically disinfected carts preventing spread of disease.
  • Gathered and consolidated carts, freeing up additional cart return spaces.

Pizza Cook

Klavons
Jackson, MI
10.2019 - 02.2020
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.

Line Cook/Dishwasher

Steak n’ Shake
Jackson, MI
04.2019 - 08.2019
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

Education

No Degree - Diploma

Northwest High School
Jackson, MI
09.2017 - Current

Associate of Applied Science - Business

Jackson College
Jackson, MI
08.2019 - Current

Skills

Customer serviceundefined

Timeline

Pizza Cook

Klavons
10.2019 - 02.2020

Associate of Applied Science - Business

Jackson College
08.2019 - Current

Line Cook/Dishwasher

Steak n’ Shake
04.2019 - 08.2019

No Degree - Diploma

Northwest High School
09.2017 - Current

Courtesy Clerk

Meijer

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