Michael Nau
Business
Jackson,MI
Summary
Energetic Line cook with 1 year of experience preparing appetizing menu items at both a fast food and sit down restaurant. Multi-talented at cooking wide variety of items using a grill and fulfilling all orders. Service-oriented and skilled at fulfilling special requests.
Energetic culinary professional with blend of creativity, passion for food and exceptional cooking skills. Work well as dynamic leader in high-pressure restaurant settings.
Reliable Cart Pusher with 1 year of experience in lot attendance. Committed to maintaining clean and organized parking lot. Successful at multitasking, following directions and collecting carts quickly in any weather conditions.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Courtesy Clerk
Meijer
Jackson, MI
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Cleaned bathrooms and floors to reduce spread of germs and bacteria.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Cleared parking lot of litter and foreign debris.
- Periodically disinfected carts preventing spread of disease.
- Gathered and consolidated carts, freeing up additional cart return spaces.
Pizza Cook
Klavons
Jackson, MI
10.2019 - 02.2020
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Communicated menu item information and offered suggestions to promote featured products.
- Provided product information and menu item explanation in consideration of dietary restrictions.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
Line Cook/Dishwasher
Steak n’ Shake
Jackson, MI
04.2019 - 08.2019
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Education
No Degree - Diploma
Northwest High School
Jackson, MI 09.2017 - Current
Associate of Applied Science - Business
Jackson College
Jackson, MI 08.2019 - Current
Skills
Customer serviceSafety
Loading merchandise
Cart returns
Customer assistance
Money handling
Food plating and presentation
Timeline
Pizza Cook
Klavons
10.2019 - 02.2020
Associate of Applied Science - Business
Jackson College
08.2019 - Current
Line Cook/Dishwasher
Steak n’ Shake
04.2019 - 08.2019
No Degree - Diploma
Northwest High School
09.2017 - Current
Courtesy Clerk
Meijer