Engaging Bartender with strong interpersonal and customer service skills that create welcoming environments. Maintains clean, well-stocked workspaces to enhance efficiency and guest satisfaction. Thrives in fast-paced settings, delivering quality service during peak hours and high patron volumes. Committed to crafting memorable experiences that drive customer loyalty.
Work History
BARTENDER
5 Years 4 Months
The Owl | 05.2021 - 09.2026
Crafted cocktails, beer, and wine service aligned with bar standards and guest preferences.
Served high customer volumes during special events, nights, and weekends.
Maintained clean, stocked bar stations to support smooth service during peak rushes.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink recipes, service flow, and sanitation practices.
Recommended beverages and pairings to enhance guest experience and sales.
Monitored inventory levels and communicated replenishment needs to reduce service delays.
Resolved guest concerns promptly while maintaining professional, attentive service.
BARTENDER/FOOD SERVICE WORKER
1 Year 11 Months
Rocking Horse | 04.2018 - 03.2020
Leveraged knowledge of menu items and ingredients to assist customers in making informed choices.
Greeted customers at the counter to fulfill requests and answer questions.
Prepared tables by setting napkins and utensils, refilling condiments, and ensuring readiness for customer service.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Coordinated with servers and kitchen staff to deliver timely drink service
BARTENDER
2 Years 9 Months
Gold Star | 06.2015 - 03.2018
Secured cash bank and stocked service bar to ensure readiness for operation.
Assisted with inventory of beverage stock and bar supplies to maintain adequate levels.
Obtained cash bank and stocked service bar to prepare for operation.
Managed simultaneous customer, team, and business needs to deliver prompt service and minimize delays.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Education
City Colleges of Chicago - Wilbur Wright College | Chicago, IL