Michael Negron
Linden,NJ
Summary
Obtain a position that will enable me to use my strong sales skills, marketing background and abilities to work well with people to achieve company goals.
Overview
2026
2026
years of professional experience
Work History
Unloader, Sorter, Scanner, Loader, Eregs
UPS Warehouse
- Loading and unloading packages from delivery trucks
- Scanning and Labeling Packages
- Preparing packages for delivery
- Maintaining and cleaning a safe work environment
- Working under pressure and multi tasking
- Adhering to all safety regulations and procedures
- Inspecting packages for damage
- Sorting packages according to delivery routes
- Handling packages 50lbs and more
- Operating hand carts
Collection Specialist Rep
RTR Financial Services
Staten Island
11.2019 - Current
- Trained new team members on scripts, company services, and collection strategies.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved timely resolution of delinquent accounts by maintaining open communication lines with clients and diligently following up on payment promises.
Unloader, Scanner, Loader
FedEx Ground
09.2022 - 04.2024
- Unloading trucks-52 foot trailers, Package Cars
- Loading packages- Preparing packages and loading them in trailers or package cars for drivers for delivery
- Working as a team
- Working under pressure
Career Advisor
Career Connect Live
07.2013 - 12.2017
- Provided new applicants with furthering their education with online or onsite college degrees
- Multi task by reading scripts, conversing with different career opportunities, able to open and close sales
- Meeting company quotas
- Providing employment options and directing new and previous customers to advance in their career training programs
- Verifying potential clients information, and submitting their application to job companies as well as colleges based on their qualifications
- Transferred clients over to college representatives to assist them and talk to them more about programs they were offering and possibly get the students to enroll to their schools
Sales Representative
Santana Energy Services
01.2007 - 12.2012
- Provided customers with a fixed rate to sell gas energy as a whole sale versus the retail price offered from other competitive companies
- Achieve target goals for opening and closing accounts
- Scheduled daily appointments to customers interested in gas energy
- Broadened new customers knowledge about the benefits of energy supply
Call Center Representative
Pcc Marketing
04.2003 - 07.2006
- Provided potential customers a triple play package plan that involves cable, internet and phone network services
- Informed the public about current elections for candidates that were running for office that year
- Experienced handled heavy volume inbound and outbound calls
- Have the ability to open and close sales
- Surveyed customers and the general public on different product announcements the company was currently offering
- Multitasking by processing data using the companies computer systems network as well as communicating over the phone to customers
Education
Highschool Diploma -
New dorp Highschool
E.P.A Universal License Certfication - Heating ventilation and refrigeration
Apex technical school
Skills
- Strong communication skills
- Customer service
- Microsoft Word
- Multi-tasking
- Sales
- Listening skills
- Handling high call volume
- Initiative
- Explaining complex topics
Personal Information
Driving License: True
Timeline
Unloader, Scanner, Loader
FedEx Ground
09.2022 - 04.2024
Collection Specialist Rep
RTR Financial Services
11.2019 - Current
Career Advisor
Career Connect Live
07.2013 - 12.2017
Sales Representative
Santana Energy Services
01.2007 - 12.2012
Call Center Representative
Pcc Marketing
04.2003 - 07.2006
Highschool Diploma -
New dorp Highschool
E.P.A Universal License Certfication - Heating ventilation and refrigeration
Apex technical school
Unloader, Sorter, Scanner, Loader, Eregs
UPS Warehouse