Michael Nelson
Anderson,United States
Summary
Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets. Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Development Representative
511 Enterprises
07.2022 - Current
- Have worked for 30+ months as a contracted Sales Development Representative with PayNearMe.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Won new business by articulating full value of company's capabilities to prospects.
- Achieved and exceeded monthly and annual sales targets.
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Realtor
United Realty Group
06.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Mortgage Operations Manager
Only1 Home Loans A DBA Of Infinity Equity Group
08.2014 - 01.2021
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Developed strategic plans for day-to-day financial operations.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Collaborated with other departments to promptly process loan applications.
- Developed and implemented marketing campaigns to attract new customers.
- Processed loan applications and monitored progress from start to finish.
- Supported and Managed between 6-15 Employees at any given time.
Education
Master of Arts - Business Management
American Public University System
Charles Town, WV08.2019
Bachelor of Science - Sports And Health Sciences
American Public University System
Charles Town, WV05.2012
Skills
- Cold Calling
- CRM Tracking
- Effective Customer Communication
- Sales Representative Scheduling
- Interpersonal Communication Skills
- New Business Generation
- Relationship Development
- Lead Prospecting
Certification
- Licensed California Realtor
Timeline
Sales Development Representative
511 Enterprises
07.2022 - Current
Realtor
United Realty Group
06.2021 - Current
Mortgage Operations Manager
Only1 Home Loans A DBA Of Infinity Equity Group
08.2014 - 01.2021
Master of Arts - Business Management
American Public University System
Bachelor of Science - Sports And Health Sciences
American Public University System
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