Michael Nelson
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
12
12
years of professional experience
Work History
Store Leader
Range USA
02.2023 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels inspire.
- Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
District Manager
Kroger, Ruler Foods Division
02.2019 - 02.2023
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
General Manager
JCPenney
07.2018 - 02.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Store Director
Meijer
11.2013 - 07.2018
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
Education
Management
University of West Alabama
Livingston, AL05-1997
Skills
- Store operations
- Team management
- Employee engagement
- Multitasking and organization
- Store merchandising
- Team leadership
- Conflict resolution
- Loss prevention procedures
- Recruiting and hiring
- KPI tracking
- Teamwork and collaboration
Timeline
Store Leader
Range USA
02.2023 - Current
District Manager
Kroger, Ruler Foods Division
02.2019 - 02.2023
General Manager
JCPenney
07.2018 - 02.2019
Store Director
Meijer
11.2013 - 07.2018
Management
University of West Alabama
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