Michael Nesser
Fairport,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Server
Solstice Senior Living
03.2019 - 08.2019
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Regularly assessed progress and provided feedback to support continued development.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Sales Teammate
Under Armour
01.2021 - 01.2023
- Drove team revenue totals by bringing in top sales numbers.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
Facility Supervisor
Empire Academy
01.2022 - 08.2022
- Collaborated with other departments to foster efficient use of facility space and resources.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Served as point of contact for internal and external customers seeking support and information.
Bartender
Monroe Country Club
05.2022 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Receptionist
Wax It All
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Clubhouse Operations Intern
Oak Hill Country Club
04.2023 - 08.2023
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
Diploma - Sport Management
St. John Fisher University
Rochester, NY05.2024
Skills
- Verbal and Written Communication
- Database Administration
- Time Management
- Business Operations Understanding
- Organization Skills
- Strategic Planning
- Microsoft Office
Timeline
Clubhouse Operations Intern
Oak Hill Country Club
04.2023 - 08.2023
Receptionist
Wax It All
01.2023 - Current
Bartender
Monroe Country Club
05.2022 - 08.2022
Facility Supervisor
Empire Academy
01.2022 - 08.2022
Sales Teammate
Under Armour
01.2021 - 01.2023
Server
Solstice Senior Living
03.2019 - 08.2019
Diploma - Sport Management
St. John Fisher University
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