Overview
Work History
Education
Timeline
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Michael Nesser

Fairport,NY

Overview

6
6
years of professional experience

Work History

Operations and Communications Intern

Rochester District Golf Association
Brighton, NY
05.2024 - Current
  • Create, manage, and run engaging content for multiple social media platforms, such as TikTok, Instagram, Facebook, and Twitter.
  • Develop social media strategies to increase sales and brand awareness across multiple platforms.
  • Assist in the planning and execution of golf tournaments to ensure a positive experience for the golfers.
  • Facilitate communication between tournament officials, players, and staff to address any issues promptly.

RECEPTIONIST

Wax It All
Pittsford, NY
01.2023 - 04.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Created digital content for their social media to help promote various products and services.

Athletic Communications Intern

St. John Fisher University
Rochester, NY
09.2023 - 12.2023
  • Created and distributed interactive media content for the athletic programs to advertise upcoming events.
  • Compiled and interpreted player statistics, contributing to comprehensive team performance assessments.
  • Supported event staff during home games by providing assistance in setting up equipment or managing crowds.
  • Oversaw updates and maintenance of the athletic department, ensuring accurate and up-to-date information.

CLUBHOUSE OPERATIONS INTERN

Oak Hill Country Club
Rochester, NY
04.2023 - 08.2023
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food and beverage items, and assisted with menu selections.
  • Provided support for daily operational tasks such as order processing and customer service inquiries.

SALES TEAMMATE

Under Armour
Pittsford, NY
01.2021 - 01.2023
  • Provided excellent customer service to customers by answering questions and addressing their concerns.
  • Conducted product demonstrations to potential customers, highlighting the features and benefits of products.
  • Developed relationships with new and existing clients to increase sales opportunities.
  • Maintained a thorough understanding of company products and services to effectively answer customer inquiries.

BARTENDER

Monroe Country Club
Pittsford, NY
05.2022 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

FACILITY SUPERVISOR

Empire Academy
Henrietta, NY
01.2022 - 08.2022
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Scheduled, coordinated, and supervised all facility-related tasks and activities to monitor performance.
  • Served as point of contact for internal and external customers seeking support and information.

SERVER

Solstice Senior Living
Fairport, NY
03.2019 - 08.2019
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Regularly assessed progress and provided feedback to support continued development.
  • Served as a role model for mentees by demonstrating strong values and ethical standards.

Education

Bachelor of Science - Sport Management, Minor in Media and Communication

St. John Fisher University
Rochester, NY
05.2024

Timeline

Operations and Communications Intern

Rochester District Golf Association
05.2024 - Current

Athletic Communications Intern

St. John Fisher University
09.2023 - 12.2023

CLUBHOUSE OPERATIONS INTERN

Oak Hill Country Club
04.2023 - 08.2023

RECEPTIONIST

Wax It All
01.2023 - 04.2024

BARTENDER

Monroe Country Club
05.2022 - 08.2022

FACILITY SUPERVISOR

Empire Academy
01.2022 - 08.2022

SALES TEAMMATE

Under Armour
01.2021 - 01.2023

SERVER

Solstice Senior Living
03.2019 - 08.2019

Bachelor of Science - Sport Management, Minor in Media and Communication

St. John Fisher University

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Michael Nesser