Summary
Overview
Work History
Education
Skills
Timeline
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Michael Niles

Michael Niles

Summary

A seasoned military veteran with 7 years of professional experience, with a robust background in Warehouse management, Recruitment, Administration, and Customer Service. Seeking a dynamic role as an Insurance Agent with State Farm, I offer a diverse skill set encompassing collaboration, leadership, communication, and meticulous organizational prowess. My commitment to making a positive impact extends to working in ministry and community outreach with a desire to mentor and counsel one day. Backed by quantifiable achievements and transferable skills highlighted in my resume, I present as an adaptable and dedicated candidate poised to excel in the insurance industry and contribute meaningfully to State Farm's mission.

Overview

7
7
years of professional experience

Work History

Inventory Manager

Chick-Fil-A
09.2023 - Current
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Maximized storage capacity by effectively organizing restaurant layout and implementing space-saving techniques.
  • Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
  • Implemented cost-saving measures by identifying areas of waste reduction in warehouse operations.

Shift Leader

Chick-Fil-A
08.2023 - Current
  • Improved team productivity by implementing effective task delegation and workflow optimization methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Regional Field Recruiter

LeafFilter
06.2022 - 07.2023
  • Conducted thorough review of employment applications, assessing candidate qualifications, skills, and compensation needs.
  • Interviewed applicants to gather information on work history, education, and skills, ensuring a comprehensive understanding of their suitability for roles.
  • Effectively communicated job duties, compensation, and benefits to potential candidates, facilitating informed decision-making.
  • Fostered positive relationships with hiring managers and HR business partners, contributing to a collaborative recruitment process.
  • Collaborated with senior leadership to develop and implement long-term recruitment strategies, utilizing Fountain for efficient candidate tracking and reporting.

Non-Commissioned Officer

United States Marine Corps
01.2020 - 12.2022
  • Trained Marines on duties, policies, and procedures, ensuring comprehensive understanding.
  • Managed multiple calendars and contacts using computer software for efficient organization.
  • Supervised and guided Marines through planning, assignments, and direction.
  • Administered employee discipline and processed documents with a fair and organized approach.
  • Managed inventory, implemented corrective action planning, and maintained organized filing systems.

Ground Electronic Transmissions System Maintainer

United States Marine Corps
12.2017 - 12.2022
  • Diagnosed and repaired electrical malfunctions independently and with teams to minimize customer downtime.
  • Documented repairs and testing in a logging database, ensuring accurate record-keeping.
  • Prepared instructional guides for equipment repair, calibration, and maintenance.
  • Utilized GCSS for efficient processing of work orders and management of parts inventory.
  • Implemented preventive, predictive, and corrective maintenance to optimize machinery performance.

Battalion Mail Clerk

United States Marine Corps
08.2019 - 02.2020
  • Received, sorted, and organized incoming letters and packages with attention to detail.
  • Managed mail supplies and general office supplies, ensuring the smooth operation of the mailroom.
  • Distributed letters to internal staff through individual mail slots, optimizing internal mail services.
  • Addressed internal employees' inquiries regarding mail services, products, and delivery options.
  • Handled email correspondence using Microsoft Outlook, including receiving, sending, and editing messages.

Crew Member

McDonald's
03.2015 - 12.2017
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Organized and restocked supplies to support operations and team productivity.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Bachelor of Science - Biblical Studies

Moody Bible Institute
Chicago, IL
07.2024

Skills

  • Word Processing
  • Document Management
  • Project Management
  • Outbound & Inbound Calling
  • Administrative Support
  • Applicant Tracking Software
  • Microsoft Office Expertise
  • Talent Acquisition
  • Time Management
  • Bulk Purchasing
  • Shipping and Receiving

Timeline

Inventory Manager

Chick-Fil-A
09.2023 - Current

Shift Leader

Chick-Fil-A
08.2023 - Current

Regional Field Recruiter

LeafFilter
06.2022 - 07.2023

Non-Commissioned Officer

United States Marine Corps
01.2020 - 12.2022

Battalion Mail Clerk

United States Marine Corps
08.2019 - 02.2020

Ground Electronic Transmissions System Maintainer

United States Marine Corps
12.2017 - 12.2022

Crew Member

McDonald's
03.2015 - 12.2017

Bachelor of Science - Biblical Studies

Moody Bible Institute

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Michael Niles