Michael Niles
Chester,NY
Summary
An adaptable individual who learns new concepts quickly and thrives in work environments. Possesses a strong passion for business management and operational efficiency, with a proactive mindset focused on growth and problem-solving. Committed to contributing positively to a production team by supporting collaboration, streamlining processes, and consistently delivering value through reliability and initiative.
Overview
2
2
years of professional experience
Work History
Service Technician
Rite Choice Inc.
01.2024 - Current
- Collaborated with team members to streamline service processes, improving workflow efficiency.
- Engaged in ongoing training to stay updated on industry best practices and technological advancements.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various issues.
- Operated cleaning equipment effectively to ensure best end results
- Followed safety protocols to minimize hazards while performing cleaning tasks.
- Adapted quickly to changing priorities, ensuring timely completion of cleaning duties.
- Used time management and efficient cleaning methods to meet deadlines.
Retail Sales Associate
Cole Haan
09.2023 - 12.2023
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions, sales events, and product features to inform customers.
- Organized merchandise displays to optimize visibility and appeal, driving customer interest.
- Participated in inventory management tasks, including restocking shelves and conducting counts.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Education
Associate of Arts - Business Management
SUNY Orange
Middletown, NY05-2027
High School Diploma -
Chester Academy
Chester, NY06-2025
Skills
- Attention to detail
- Valid Driver's license
- Customer service
- Computer Literacy
- Problem-solving
- Teamwork and collaboration
- Exterior detailing expertise
- Interior detailing proficiency
- Professional appearance
- Strong work ethic
- Self-motivation and initiative
Languages
English
Timeline
Service Technician
Rite Choice Inc.
01.2024 - Current
Retail Sales Associate
Cole Haan
09.2023 - 12.2023
Associate of Arts - Business Management
SUNY Orange
High School Diploma -
Chester Academy