MICHAEL NIMOH
Summary
Customer-oriented Sales Consultant dedicated to finding promising leads through various methods. A real go-getter with a positive attitude and a commitment to exceeding sales goals. . Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Senior Sales Consultant
CarMax auto superstore
10.2018 - Current
- Developed strong client relationship through regular effective communication, follow-ups and exceptional customer service.
- Managed a portfolio of accounts, consistently exceeding monthly sales targets leading to multiple sales awards.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Utilized CRM and salesforce software to track customer interactions and managed leads effectively.
- Closed sales by overcoming objections, asking for sales and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Reviewed client finance application and documentation to advise and secure auto loans for vehicle purchase.
- Consistently ranked as a top sales performer establishing rapport with customers and closing deals.
Management Trainee
Enterprise rent-a-car
07.2014 - 10.2018
- Processed rental agreements, collected payments, and ensured accurate documentation of client information.
- Executed assigned territory-specific business plans that increased marketing penetration achieving increased rental revenue.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Assisted in the management and maintenance of rental car fleet, ensuring vehicles were cleaned and well maintained.
- Maintained accurate records of vehicle availability, maintenance history, and facilitated up-to-date maintenance of the car rental fleet.
- Handled customer inquiries and resolved issues promptly resulting in a high level of customer satisfaction rate.
- Increased rental revenue by utilizing effective and persuasive upselling techniques and strategic sales presentations that consistently ranked higher in all key performance indicators.
Field Sales Representative ( Part Time)
Market Star Corporation
12.2010 - 07.2014
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Enhanced customer and store associate experience by employing demo displays and sales presentation that increased revenue margins.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Maintained responsibility for two accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Payroll Distribution Specialist
Compupay Inc
12.2010 - 07.2012
- Handled day-to-day shipping with management and assisted with the oversight of more than 100 payroll packages per day.
- Consolidated daily processing, reconciliation, and accurate allocation of client's payroll while facilitating efficient distribution to businesses.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Scheduled pickups and deliveries to maintain smooth operations.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Facilitated efficient allocation of clients' year-end tax documents and W-2's in a timely fashion.
- Collaborated with other departments on supply and quality issues.
Education
BACHELOR OF BUSINESS ADMINISTRATION - FINANCE -
Strayer University
New Brunswick, New Jersey07.2014
Skills
- Financing Knowledge
- Sales Closing
- Relationship Building
- Revenue Generation
- Contract Preparation
- Product and Service Knowledge
- Account Management
- Sales Consultation and conversion
- Interpersonal and Written Communication
- Sales Presentations
- Time management
- Microsoft applications: Excel, Outlook, PowerPoint, and Word
- Account Updating
- Inventory control
- Lead Follow up
- Customer Relationship Management
- Appointment Scheduling
- Consultative Sales
- Problem-Solving Abilities
- Salesforce Management
Awards
Presidents club - Diamond award 2023 Presidents club - Platinum award 2022 Presidents club - Director 2019 ( Carmax auto superstore)
Multiple sales recognitions ( Enterprise rent-a- car)
Community Service
Christ Citadel International Church, San Fernando valley, Responsible for leading community and evangelistic outreaches in the San Fernando valley area. Part of a team responsible for offering food to the homeless at assigned locations.
Timeline
Senior Sales Consultant
CarMax auto superstore
10.2018 - Current
Management Trainee
Enterprise rent-a-car
07.2014 - 10.2018
Field Sales Representative ( Part Time)
Market Star Corporation
12.2010 - 07.2014
Payroll Distribution Specialist
Compupay Inc
12.2010 - 07.2012
BACHELOR OF BUSINESS ADMINISTRATION - FINANCE -
Strayer University