Summary
Overview
Work History
Education
Skills
Timeline
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Michael Nobles

Michael Nobles

Currie,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Library Clerk

NCDAC-NHCC
05.2023 - 06.2025
  • Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
  • Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
  • Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
  • Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
  • Handled check-in and check-out process of library books and materials at circulation desk.

Teacher's Assistant

NCDAC-PCI
08.2015 - 05.2021
  • Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.

Operations Manager

Time Warner Cable
09.2008 - 03.2011
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed call center operations to achieve timely and accurate delivery of goods and services.
  • Increased profit by streamlining operations.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Assisted in recruiting, hiring and training of team members.

Collections Manager

Marine Federal Credit Union, Western Blvd
04.2005 - 09.2008
  • Researched accounts and completed due diligence to resolve collection problems.
  • Reviewed, researched, and corrected discrepancies and customer concerns.
  • Improved overall collections efficiency by implementing strategic collection plans and processes.
  • Oversaw daily posting of payments to customer accounts.
  • Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
  • Enhanced team performance through regular training, coaching, and feedback sessions.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Worked with legal resources and recovery teams to manage default issues.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Conducted investigations of customer accounts and payment histories.

Retail Sales Manager

Jarrod's Clothiers- Cordoba Mall
05.1989 - 10.1994
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Recruited, hired and trained 10+ associates to develop into productive team members with excellent product knowledge.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

Education

Master of Arts - Religious Education

Andersonville Theological Seminary
Camilla

Bachelor of Arts - Youth Ministries

Pensacola Christian College
Pensacola, FL

High School Diploma -

Wilmington Christian Academy
Wilmington, NC

Skills

  • Library event planning
  • Collection maintenance
  • Shelf reading
  • Digital literacy

Timeline

Library Clerk

NCDAC-NHCC
05.2023 - 06.2025

Teacher's Assistant

NCDAC-PCI
08.2015 - 05.2021

Operations Manager

Time Warner Cable
09.2008 - 03.2011

Collections Manager

Marine Federal Credit Union, Western Blvd
04.2005 - 09.2008

Retail Sales Manager

Jarrod's Clothiers- Cordoba Mall
05.1989 - 10.1994

Master of Arts - Religious Education

Andersonville Theological Seminary

Bachelor of Arts - Youth Ministries

Pensacola Christian College

High School Diploma -

Wilmington Christian Academy

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