Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and constantly pursues a "quest for excellence" in all he does.
Overview
36
36
years of professional experience
Work History
Library Clerk
NCDAC-NHHC
Wilmington
05.2023 - 06.2025
Resolved day-to-day issues with library equipment.
Attracted double the number of prior patrons.
Reduced fulfillment times by [Amount of Time].
Made Library more appealing in its appearance.
Increased donations by 2X previous numbers.
Assistant Diet Cook
NCDAC-NCI
Goldsboro
01.2021 - 06.2021
Prepared and cooked diverse menu items for daily service.
Maintained cleanliness and organization of kitchen areas at all times.
Assisted in inventory management and stock rotation of food supplies.
Collaborated with team members to ensure timely meal preparation.
Followed food safety guidelines during food handling and storage.
Monitored cooking times and temperatures for optimal food quality.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Operated grills, fryers and broilers to cook items to quality guidelines.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Wrapped, dated and labeled food items in storage for safety and freshness.
Followed established procedures and requirements for safe food handling, storage and service.
Teacher's Assistant
NCDAC-PCI
Burgaw
08.2018 - 05.2021
Promoted a more inclusive learning environment.
Helped 50% of the class progress to grade level reading standards.
Tracked student attendance and performance.
Helped over 10 students successfully get their HSE Diploma
Operations Manager
Time Warner Cable Retention Call Center
Jacksonville
09.2008 - 03.2011
Implemented targeted training.
Empowered employees to take ownership of their responsibilities leading to increased accountability and improved performance outcomes.
Handled staff training initiatives aimed at UPS killing the workforce to meet dynamic industry demands.
Assisted in recruiting, hiring and training of team members.
Assistant Vice President
Marine Federal Credit Union
Jacksonville
04.2005 - 09.2008
Enhanced employee performance in Collections and Charge-offs.
Achieved a 17% increase in total collections.
Oversaw daily posting of payments to customer accounts.
Reviewed, researched, and corrected discrepancies and customer concerns.
Supervised managers and staff of collectors, monitoring phone calls and letters.
Accounting Manager
ProjectPros International Consulting Services
Roswell
04.1999 - 12.2001
Managed monthly financial close processes and reconciliations for multiple client accounts.
Oversaw team operations, ensuring compliance with accounting standards and regulations.
Collaborated with departments to prepare annual budgets and forecasts for project planning.
Coordinated audits by preparing documentation and responding to auditor inquiries.
Reviewed transactions to ensure accuracy and compliance with company policies.
Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
Retail Salesperson
Jarrod's Clothiers- Cordova Mall
Pensacola
05.1989 - 10.1994
Achieved monthly individual sales targets.
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.