Open To Work
Michael Noland
Acworth,GA
Summary
Results-driven Security Analyst with expertise in SIEM, EDR/XDR, and scripting. Proven ability to enhance system integrity and conduct comprehensive assessments, ensuring robust data protection and effective incident response.
Overview
5
5
years of professional experience
9
9
Certification
Work History
Security Consultant
RedHelm
Marietta, GA
03.2025 - Current
- Achieved seamless deployment automation for Cisco Umbrella, enhancing operational efficiency. Created comprehensive baseline documentation for client environments, improving support processes. Facilitated the successful upgrade of Cisco Umbrella roaming clients for 80 clients, transitioning to Cisco Secure Client.
- Resolved SSO issues effectively by managing OneLogin as primary escalation point. Enhanced client security through diligent maintenance of client certificates. Streamlined client application connectivity by creating and configuring connections. Strengthened vendor relationships to support operational efficiency.
- Achieved seamless upgrades of mandatory Duo Mobile and Duo authentication proxies across extensive client server networks. Delivered comprehensive management of client infrastructure upgrades for Duo, Java, Python, SDK, and API connections. Enhanced client policy frameworks through thorough reviews. Streamlined account maintenance processes and effectively resolved elevated issues as platform owner.
- Achieved optimal utilization of security products by creating baseline documentation for security evaluations of SIEM, EDR, and web security solutions. Conducted quarterly reviews to enhance platform performance and security outcomes.
Security Analyst II
RedHelm
Marietta, GA
05.2023 - 03.2025
- Achieved rapid incident resolution on EDR/XDR platforms including CrowdStrike, SentinelOne, Carbon Black, Palo Alto, Cortex, and Huntress. Enhanced threat detection capabilities through proactive monitoring and analysis. Improved incident response efficiency by implementing best practices and streamlined processes.
- Assisted in triaging incoming alerts using SIEM platforms such as Graylog, Splunk, and Rapid7 in Jira. Supported tuning of alerts and creation of detections. Monitored data streams to maintain operational integrity.
- Achieved secure client access through effective management of zero trust platform ThreatLocker. Established and refined policies governing access protocols. Optimized group management to align access privileges with specific job functions.
- Achieved rapid incident response to security threats. Effectively remediated issues and isolating affected resources, preventing additional infections. Facilitated client recovery to restore full operational functionality after incidents.
- Evaluated and refined firewall configurations for SonicWall, Fortinet, and Cisco ASA firewalls to strengthen network security.
Security Analyst I
RedHelm
Marietta, GA
02.2023 - 05.2023
- Responded to incident alerts generated through IDS Alert Logic, EDR and XDR
- Managed security awareness training (SAT) through KnowBe4 and AppRiver to provide training to end users
- Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
- Developed and maintained detailed documentation on security processes, facilitating knowledge transfer and ensuring consistency in procedures.
System Administrator
RedHelm
Marietta, GA
03.2022 - 02.2023
- Managed Active Directory and Group Policy settings to optimize support for systems and applications across diverse environments.
- Administered Azure infrastructure, ensuring optimal performance of storage, networking, and compute resources.
- Troubleshot and rectified technical problems related to Windows Servers and Exchange Servers to maintain operational efficiency.
- Provided support for Office 365, Exchange, SharePoint, and OneDrive to assist users with technical issues. Helped troubleshoot and resolve software-related problems to enhance productivity. Offered guidance on best practices for utilizing cloud services effectively.
- Authored detailed IT procedure documentation, promoting enhanced efficiency and effective knowledge transfer within the team.
- Addressed network software and printing challenges to ensure seamless operations.
Help Desk Analyst
Prime Care Technologies
Duluth
06.2021 - 03.2022
- Reviewed and resolved over 20 client issues per day.
- Facilitated device onboarding and technical configurations to ensure adherence to security standards.
- Authored comprehensive technical documentation to enhance departmental knowledgebase on security configurations and HIPAA compliance.
- Executed installation, configuration, and troubleshooting of complex hardware and software solutions.
- Provided guidance and served as a critical escalation resource for help desk analysts to enhance service quality.
Education
Bachelor of Science - Cyber Security
Thomas Edison State University
Trenton, NJ03-2022
Skills
- Vulnerability assessment
- Identity and Access management
- Endpoint security
- Security information and event management
- Security awareness training
- Incident response
- Network security
- Intrusion detection
- Security operations
- Threat intelligence
Certification
- Microsoft: AZ-104 - Azure Administrator Associate, AZ-500 – Azure Security Technologies
- CompTIA: CySA+, PenTest+, Network+, Security+
- CompTIA Stackable Certifications: CSAP - Security Analytics Professional, CNVP - Network Vulnerability Assessment Professional, CNSP - Network Security Professional
Timeline
Security Consultant
RedHelm
03.2025 - Current
Security Analyst II
RedHelm
05.2023 - 03.2025
Security Analyst I
RedHelm
02.2023 - 05.2023
System Administrator
RedHelm
03.2022 - 02.2023
Help Desk Analyst
Prime Care Technologies
06.2021 - 03.2022
Bachelor of Science - Cyber Security
Thomas Edison State University