Summary
Overview
Work History
Education
Skills
Timeline
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Michael Norris

Dallas

Summary

Goal-oriented manager with distinguished experience in SaaS, Software Development and AI industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing talent. Highly organized demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

7
7
years of professional experience

Work History

Account Executive

Valutico
Dallas, TX
07.2023 - 12.2023
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Managed sales cycle to maintain solid customer base.
  • Attended networking events to build relationships and identify sales opportunities.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Leveraged CRM to collect, organize and manage sales data and customer information.

Sales Manager

Lusso Labs
Dallas, TX
03.2019 - 07.2023
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Understand the full cycle process of software development
  • Partnered with over 20 companies across various divisions including Web3, AI, Development, Graphic Design.
  • Closed deals consistently with C-Level executives
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Implemented systems and procedures to increase sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sales Closer

Guerrilla Consulting
Chicago, IL
08.2016 - 03.2019
  • Exceeded quarterly sales goals by more than 25%.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Expanded customer base and boosted profit within product line.
  • Closed high ticket sales totaling over 15 million in year span

Education

BBA - Business

UCLA
Los Angeles, CA

High School Diploma -

Grayslake North High School
Grayslake, IL

Skills

  • Team Development
  • Account Management
  • Operations Processes
  • Operations Management
  • Critical Thinking
  • Lead Generation
  • Salesforce
  • Monday CRM
  • Prospecting and Cold Calling
  • Sales Strategies Implementation

Timeline

Account Executive

Valutico
07.2023 - 12.2023

Sales Manager

Lusso Labs
03.2019 - 07.2023

Sales Closer

Guerrilla Consulting
08.2016 - 03.2019

BBA - Business

UCLA

High School Diploma -

Grayslake North High School

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Michael Norris