Michael North
Maysville ,NC
Summary
Professional equipment operator with solid background in operating heavy machinery. Skilled in safely maneuvering and maintaining equipment to ensure optimal performance. Strong emphasis on teamwork and adaptability, consistently meeting operational goals. Reliable, with focus on efficiency and safety in dynamic work environments.
Recent graduate with foundational knowledge in Home inspection. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
34
34
years of professional experience
Work History
Sales Manager
Riverside Automotive Group
06.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Transportation Specialist
Mclane
11.2017 - 06.2020
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Worked with service providers to resolve issues and correct delays.
- Collaborated with warehouse personnel to ensure accurate inventory management and order fulfillment.
Tranportation Manager
SYSCO Food Services
08.2002 - 06.2015
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Increased transportation efficiency by optimizing routing and scheduling processes.
Manager
Deitz Auto
02.1991 - 06.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Drove vehicles to and from work sites and maintained clean driving record.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Increased equipment efficiency by performing regular maintenance and timely repairs.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ12-2025
No Degree - Home Inspections
ICA
Texas04-2025
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Attention to detail
- Problem-solving
- Troubleshooting
- Machine operation
- Equipment operation
- Heavy equipment operation
- Equipment inspections
- Backhoe operation
- Loader operation
- Load securement
- Crane operation
- Air compressor use
- Time management
- Hand and power tool operation
- Vehicle inspection
- Adaptable and flexible
- Dependable and punctual
- Equipment transportation
- CDL license
Timeline
Sales Manager
Riverside Automotive Group
06.2020 - Current
Transportation Specialist
Mclane
11.2017 - 06.2020
Tranportation Manager
SYSCO Food Services
08.2002 - 06.2015
Manager
Deitz Auto
02.1991 - 06.2005
Associate of Arts - Business
University of Phoenix
No Degree - Home Inspections
ICA
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