Michael Nuñez

Personal care.
• Mobility assistance: Safe patient transfers using walkers, wheelchairs, transfer belts
• Meal preparation: Preparing meals according to dietary needs
• Vital signs monitoring: Taking temperature, pulse, blood pressure, respirations
• Medication reminders: Prompting clients to take medications as prescribed
• Light housekeeping: Cleaning, laundry, tidying up
• Communication skills: Active listening, clear and concise communication with clients and family members
• Documentation: Accurate record-keeping of client care activities
• Companionship: Providing emotional support and engaging in conversation

• Transported clients to doctor appointments and social events.
• Participated in developing individualized care plans based on medical orders and assessments.
• Maintained confidentiality of patient information at all times as per HIPAA regulations.
• Took initiative to ensure all tasks were completed efficiently within the designated time frame.
• Changed bed linens and maintained a clean living environment for the client's safety.
• Recorded daily notes about client conditions, treatments provided and progress made.
• Reported any changes in the client's physical or emotional condition to supervisor immediately.
• Instructed family members regarding proper home care techniques and infection control procedures.
• Engaged patients in recreational activities such as reading books or playing games.
• Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

• Encouraged customers to sign up for loyalty programs in order to increase repeat business.
• Processed returns, exchanges, and refunds according to company policy.
• Handled customer complaints professionally while ensuring satisfaction levels remained high.
• Utilized upselling techniques to maximize revenue opportunities.
• Restocked shelves with merchandise in accordance with company policies.
• Managed cash drawer and facilitated sales using cash, credit and gift card.
• Greeted customers to determine wants or needs.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Bagged or packaged purchases and wrapped gifts.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.