Proven track record of being dedicated and hardworking in many roles as shown in work history. Willing to learn new strategies and procedures to maximize time and effort to achieve set goals. Experienced with building customer, employee and vendor relationships to create positive atmosphere. Skilled and knowledgeable in many areas of the commercial and residential insulation fields.
Overview
29
29
years of professional experience
Work History
Operations Manager
ANLP CONSTRUCTION SERVICES
04.2018 - 08.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed day to day operations including sales, invoicing, takeoffs, manpower, materials, scheduling and customer relations on all commercial and residential projects
Led hiring and training of all employees to fulfill manpower and business requirements
Managed all customer relations from start to finish of all projects
Developed new customer base with cold calling and visiting new project sites
Delivered estimates,scope of work and data sheets for all projects
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and maintained relationships with external vendors and suppliers.
Managed time daily to complete all task as needed
Provided customers with info on correct materials and install for their projects based on specifications and code
Inside Sales Representative
General Insulation
01.2016 - 03.2018
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed inventory of all insulation products and accessories
Managed friendly and professional customer interactions.
Loading and unloading of box trucks/semis
Staging material orders for pick up and delivery
Worked with operations, general manager and all warehouse personnel to ensure customer satisfaction with General insulation services
Managed maintenance of forklift and other warehouse equipment
Delivered materials when needed
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Conducted order checking to ensure correct materials received by customers
General Sales Manager
31-w Insulation Co
11.2013 - 12.2016
Managed sales reps and installers daily
Ordered and Maintained all warehouse inventory and accessories
Developed customer relationships with home builders, general contractors and vendors
Held weekly sales and safety meetings with all 31-w employees
Managed all 31-w fleet
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Prepared daily install schedules for install crews to maximize production
Handled blueprint take offs and submitting proposals and data sheets to customers
Managed AIA billing on commercial projects
Attended job meetings with customers to ensure satisfactory results per agreed scope and timeline
Led hiring of all 31-W Columbus location employees
Worked with regional manager and corporate office to ensure company policies and procedures were being followed
Managed weekly payroll to submit to corporate
Mechanical Insulation Installer
Local 44
05.1996 - 01.2013
Attended 5 year apprenticeship for insulation install and product knowledge while working on commercial projects
Project management of large commercial and industrial insulation projects
Developed leadership skills and time management skills
Managed communication with General contractor and Plumbing/HVAC contractor to ensure quality and timely install per schedule
Developed relationships with many general contractors and sub contractors in central Ohio and surrounding counties
Provided install and safety training to new hire employees
Handled jobsite material ordering and staging
Read and understood blueprints and technical specifications for insulation installation.
Fabricated fiberglass pipe and duct materials for installation in commercial and residential projects.
Provided problem solving solutions for limited access projects
Education
High School Diploma -
Westfall
Williamsport, OH
No Degree - Mechanical Insulation Apprenticeship Courses
Owens Community College
Perrysburg, OH
01-2001
Skills
Problem-solving
Team leadership
Operations management
Customer service
Goal setting
Schedule management
Assignment delegation
Self motivated
Product knowledge
Timeline
Operations Manager
ANLP CONSTRUCTION SERVICES
04.2018 - 08.2025
Inside Sales Representative
General Insulation
01.2016 - 03.2018
General Sales Manager
31-w Insulation Co
11.2013 - 12.2016
Mechanical Insulation Installer
Local 44
05.1996 - 01.2013
High School Diploma -
Westfall
No Degree - Mechanical Insulation Apprenticeship Courses
Marketing Officer – Cebu Operations at ATINOT Solar, Electrical and Air-conditioning Services & A I Construction Services (AICS)Marketing Officer – Cebu Operations at ATINOT Solar, Electrical and Air-conditioning Services & A I Construction Services (AICS)