Michael O'Connor
Milton,GA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
2
2
years of professional experience
Work History
Assistant Head Coach
Harrington Falls Swim Team
Milton, GA
05.2024 - 07.2024
- Communicated with parents regarding player development and team goals.
- Organized, coordinated, and supervised practice sessions for players.
- Provided individual instruction to help players improve technical skills.
- Performed administrative tasks such as scheduling appointments and managing emails.
- Provided mentorship to athletes, fostering a positive and supportive team environment.
Receptionist
OlympusMD Wellness
Milton, GA
05.2022 - 08.2023
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Education
High School Diploma -
Kennesaw State University
Kennesaw, GA05-2026
Skills
- Medical Records Management
- Documentation
- Data Entry
- Tech-Savvy
- Multi-line telephone skills
- Administrative Skills
- Verbal and written communication
References Available Upon Request
- Harrington Falls Swim Team - Nicole Brien - 770-235-5875
- OlympusMD Wellness - Nancy Sheridan - 404-456-7913
Timeline
Assistant Head Coach
Harrington Falls Swim Team
05.2024 - 07.2024
Receptionist
OlympusMD Wellness
05.2022 - 08.2023
High School Diploma -
Kennesaw State University