Michael O'Day
Sudbury,MA
Summary
Results-driven professional with 18 years of experience in account management, business development, and sales across domestic and international markets. Proven ability to drive revenue growth and enhance market presence through strategic planning and effective customer relationship management. Expertise in building strong customer relationships and increasing brand loyalty through innovative problem-solving and clear communication. Demonstrated success in securing new business and meeting client needs by fostering trust and delivering tailored solutions.
Overview
20
20
years of professional experience
Work History
Senior Account Director
OZ Wine Company
Methuen, Massachusetts
04.2010 - 06.2024
- Developed and managed portfolio of over 90 clients, achieving annual sales of $1,400,000.
- Revitalized relationships with at-risk clients, leading to one client becoming largest in company history.
- Served as liaison to international business partners including wineries and global distributors.
- Contributed as key member of leadership team, recruiting new employees and strategizing for growth.
- Managed exclusive allocations from international suppliers to clients, generating $300,000 in sales.
- Collaborated with marketing to create promotional materials that produced over $200,000 in sales.
- Organized trade luncheons and dinners, generating new leads and reinforcing existing relationships.
- Developed promotional campaign content and delivered seminars, yielding substantial new sales revenue.
Executive Recruiter
Executive Search Associates
Boston, Massachusetts
01.2004 - 12.2007
- Cultivated a network of over 300 contacts across legal and private equity industries.
- Established relationships with global leadership teams at over 100 firms in North America, Europe, and Asia.
- Facilitated placement of a global bankruptcy team at one of the largest law firms worldwide.
- Oversaw placement of a Korean practice team at a major Washington D.C. law firm, expanding domestic and international offices.
- Arranged placement of a nationally recognized Securities Enforcement/Private Equity Regulatory practice group at a prominent Boston firm's New York office, achieving the largest placement fee in company history.
- Identified and introduced retained client firms to potential acquisitions and practice groups for global market expansion.
- Maintained effective communication on behalf of clients during complex contract negotiations to ensure transparency.
Education
Course - Archeology
Harvard University
Cambridge, Massachusetts, MA09-2006
Some College (No Degree) - Business Administration
UMass Boston
Boston, MASkills
- Sales strategy and development
- CRM software proficiency
- Business development
- Market trends analysis
- Account management
- Client relationship management
- Sales tracking
- Effective communication
Languages
Portuguese
Professional
Italian
Limited
Japanese
Elementary
Affiliations
An avid pursuer of all things outdoors. Running, hiking, skiing, and even foraging.
Constantly feeding an insatiable appetite to learn, whether through reading an extensive collection of cookbooks and following through with the kitchen execution., or through the extensive travel I have been privileged with, traversing through 40+ countries.
Constantly feeding an insatiable appetite to learn, whether through reading an extensive collection of cookbooks and following through with the kitchen execution., or through the extensive travel I have been privileged with, traversing through 40+ countries.
Timeline
Senior Account Director
OZ Wine Company
04.2010 - 06.2024
Executive Recruiter
Executive Search Associates
01.2004 - 12.2007
Course - Archeology
Harvard University
Some College (No Degree) - Business Administration
UMass Boston