Summary
Overview
Work History
Education
Skills
Timeline
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Michael Ojogbo

Amarillo,TX

Summary

Dynamic NDT Level 2 Technician at SPS Technologies with expertise in Visual Testing, and a proven ability to enhance operational efficiency. Cultivated strong client relationships and reduced downtime through proactive problem-solving. Committed to continuous learning and team collaboration, fostering a culture of excellence in technology repair services.

Overview

16
16
years of professional experience

Work History

NDT Level 2 Technician

SPS Technologies
04.2021 - Current
  • Managed inventory levels of parts and supplies, ensuring adequate stock was available for prompt repair resolutions.
  • Led training sessions for junior technicians, fostering a supportive learning environment that encouraged professional growth.
  • Participated in regular workshops and conferences to stay current on advancements within the field of technology repair services.
  • Reduced downtime by proactively identifying potential system flaws and implementing corrective measures.
  • Excelled in customer-facing roles by maintaining clear communication channels throughout the troubleshooting process.
  • Served as a reliable point of contact for clients, fostering long-term relationships and securing repeat business.
  • Collaborated with team members on complex projects, contributing to successful project completions.

NDT Trainee

Magellan Aerospace
07.2020 - 04.2021
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported departmental tasks to increase understanding of industry processes.
  • Supported organizational objectives with help from existing employees.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
  • Developed strong working relationships with trainees, fostering a supportive learning environment.

Selling Manager

Wyndham Vacation Ownership
11.2016 - 12.2019
  • Conducted regular staff meetings focused on fostering open communication, sharing best practices, celebrating successes, and addressing ongoing challenges in order to maintain a cohesive team dynamic.
  • Proactively addressed potential issues before they escalated into problems affecting overall store performance or customer experience quality levels.
  • Boosted customer satisfaction levels with personalized service, attentive problem resolution, and product recommendations tailored to individual needs.
  • Implemented detailed reporting systems to monitor employee performance closely and address any areas of concern with targeted coaching and support.
  • Analyzed key performance indicators to identify areas of opportunity for improvement within the business processes or sales strategy.
  • Cultivated a culture centered around continuous learning which ultimately translated into top-notch selling skills among employees leading to increased average transaction values per sale.

Sales Agent

Connect Realty S
08.2009 - 11.2016
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Education

Certificate Of Technical Studies - Non Destructive Testing

Sowela Technical Community College
Lake Charles, LA
06.2020

Skills

    Visual Testing

    Liquid Penetrant Testing

    Magnetic Particle Testing

    Ultrasonic Testing

    Radiography Testing

    Chemical Processing

    Heat Treating

    Blue print Reading

Timeline

NDT Level 2 Technician

SPS Technologies
04.2021 - Current

NDT Trainee

Magellan Aerospace
07.2020 - 04.2021

Selling Manager

Wyndham Vacation Ownership
11.2016 - 12.2019

Sales Agent

Connect Realty S
08.2009 - 11.2016

Certificate Of Technical Studies - Non Destructive Testing

Sowela Technical Community College

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Michael Ojogbo