Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Affiliations
Languages
Software
Work Preference
Interests
Timeline
Michael Oliva

Michael Oliva

Leesburg,GA
DON'T TALK ABOUT IT, BE ABOUT IT!!!!
MICHAEL OLIVA

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Seasoned Moose Administrator focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings 18 years of progressive business experience in business and culinary.

Overview

21
21
years of professional experience
1
1
Certification

Work History

GENERAL MANAGER

COOK OUT
ALBANY, GEORGIA
08.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

Assess staffing needs, and recruit staff using methods such as
newspaper advertisements or attendance at job fairs.
• Monitor budgets and payroll records, and review financial
transactions to ensure that expenditures are authorized
and budgeted.
• Coordinate assignments of cooking personnel to ensure
economical use of food and timely preparation.
• Keep records required by government agencies regarding
sanitation, and food subsidies when appropriate.
General Manager, Cook Out. ALBANY, GA
Aug. 2023 - Present
administration
Analytical problem solver
Arts
Attention to Detail
Budget Development
Skills
English
Languages
• Perform some food preparation or service tasks such as
cooking, clearing tables, and serving food and drinks when
necessary

MANAGER

CRACKER BARREL
ALBANY, GEORGIA
03.2023 - 08.2023

•Assess staffing needs, and recruit staff using methods such
as newspaper advertisements or attendance at job fairs.
• Record the number, type, and cost of items sold to
determine which items may be unpopular or less
profitable.
• Monitor budgets and payroll records, and review financial
transactions to ensure that expenditures are authorized
and budgeted.
• Coordinate assignments of cooking personnel to ensure
economical use of food and timely preparation.
• Estimate food, liquor, wine, and other beverage
consumption to anticipate amounts to be purchased or
requisitioned.
• Keep records required by government agencies regarding
sanitation, and food subsidies when appropriate.
• Monitor food preparation methods, portion sizes, and
garnishing and presentation of food to ensure that food is
prepared and presented in an acceptable manner.
• Perform some food preparation or service tasks such as
cooking, clearing tables, and serving food and drinks when
necessary.
• Monitor employee and patron activities to ensure liquor
regulations are obeyed.
• Review work procedures and operational problems to
determine ways to improve service, performance, or safety.

  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.

Territory Manager

Moose International Organization
ALBANY, GEORGIA
01.2023 - 03.2023

• Managed territories in three states to include Georgia,
Alabama and Mississippi.
• Maintained member relations and overall financial
wellness of 21 Bar & Restaurant's.
• Negotiate with suppliers or customers to improve supply
chain efficiency or sustainability.
• Analyze all aspects of corporate logistics to determine the
most cost-effective or efficient means of transporting
products or supplies.
• Participate in the planning and execution of fundraising
activities.
• Plan, direct, supervise, and coordinate work activities of
subordinates and staff relating to employment,
compensation, labor relations, and employee relations.
Territory Manager, Moose International. Leesburg, GA
Nov. 2022 - Mar. 2023
• Plan, develop, and provide training and staff development
programs, using knowledge of the effectiveness of
methods such as classroom training, demonstrations, onthe-job training, meetings, conferences, and workshops.
• Manage project execution to ensure adherence to budget,
schedule, and scope.
• Plan and direct staffing, training, and performance
evaluations to develop and control sales and service
programs.

Administrator

Albany Moose Lodge 1285
Albany , Georgia
11.2018 - 12.2022
  • Oversaw successful planning and execution of staff meetings, parties and events.
  • Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
  • Keep all financial accounts.
  • Maintain membership records.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Collected, validated and distributed information to employees.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • improved membership numbers by 300%
  • Maintained personnel records and updated internal databases to support document management.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Communications Maintenace Chief

United States Marine Corps
Albany, Georgia
09.2005 - 07.2018
  • Oversaw personnel maintaining, operating and installing communication, transmission and data communication center facilities.
  • Provided operational, budgeting and administration support in order to establish procedures and supervise communication functions.
  • Directed embarkation of communications equipment, supplies and personnel.
  • Composed Major Subordinate Element (MSE) communication plans.
  • Inspected communications units to determine equipment and operational readiness.
  • Manage and develop of subordinate Marines

Restaurant Owner/Operator

Self
Amityville, NY
06.2003 - 08.2005
  • Managed payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 10 employees.
  • Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.

Education

Associate of Arts - Culinary Arts

Suffolk County Community College, Selden, NY

No Degree - HVAC Installation And Repair Certificate

Albany Technical College, Albany, GA
12.2020

BBA - Business Administration

Grantham University, Lenexa, KS
12.2024

Skills

  • Contract Processing
  • Expense Monitoring
  • Budget Development
  • Verbal and Written Communication
  • MS Office
  • Attention to Detail
  • Extensive use of quickbooks
  • Customer Service
  • Develop kitchen services
  • Develop bar services

Accomplishments

Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 600%.

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Marketing - Implemented marketing strategies which resulted in 500% growth of customer base.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Tips certification

Servsafe certification

ABC license/ trainer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • MOOSE LODGE
  • U.S. MARINE CORPS
  • AMERICAN LEGION
  • DAV

Languages

English
Bilingual or Proficient (C2)

Software

MS OFFICE

QUICKBOOKS

GCSS

DPAS

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancement

Interests

FAMILY

FISHING

POOL

GOLF

TRAVELING

Timeline

GENERAL MANAGER - COOK OUT
08.2023 - Current
MANAGER - CRACKER BARREL
03.2023 - 08.2023
Territory Manager - Moose International Organization
01.2023 - 03.2023
Administrator - Albany Moose Lodge 1285
11.2018 - 12.2022
Communications Maintenace Chief - United States Marine Corps
09.2005 - 07.2018
Restaurant Owner/Operator - Self
06.2003 - 08.2005
Suffolk County Community College - Associate of Arts, Culinary Arts
Albany Technical College - No Degree, HVAC Installation And Repair Certificate
Grantham University - BBA, Business Administration
Michael Oliva