Michael Olsen
Caldwell,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Equipment Technician
Micron Technology, Inc.
Boise, ID
03.2018 - Current
- Used hand tools, power tools and diagnostic equipment to troubleshoot problems with mechanical components.
- Calibrated, adjusted and aligned components according to manufacturer's specifications.
- Ensured that all safety regulations were followed when repairing or installing new equipment.
- Trained other technicians on proper operation and maintenance procedures for different types of equipment.
Technical Sales Representative
AMET, Inc.
Rexburg, ID
02.2007 - 03.2018
- Prepared proposals and quotations for prospective clients.
- Collaborated with other departments such as marketing, engineering, finance., to ensure successful completion of projects.
- Generated reports on sales performance metrics for management review.
- Participated in team meetings to discuss progress on current projects or initiatives.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Parts Department Manager
St. Anthony Motors
Saint Anthony, ID
04.2005 - 01.2007
- Managed all parts department operations, including ordering and receiving of inventory, pricing, customer service, and staff supervision.
- Monitored inventory levels and reordered stock as needed to meet customer demand.
- Maintained accurate records of all orders, returns, exchanges and warranty information.
- Analyzed sales trends to determine which parts should be stocked more frequently or discontinued from the inventory list.
Assistant Parts Manager
B. A. Wackerli Imports
Idaho Falls, ID
01.2001 - 03.2005
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Controlled daily parts program activities to improve sales and inventory management.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
Automobile Technician
B.A. Wackerli
Idaho Falls, ID
07.1998 - 01.2001
- Diagnosed mechanical problems using computerized diagnostic equipment.
- Repaired or replaced worn parts such as brakes, wheel bearings, and suspension components.
- Inspected vehicles to determine necessary repairs or safety issues.
- Maintained records of work performed on each vehicle according to company guidelines.
- Followed all safety procedures when handling hazardous materials such as fuels or solvents.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
Automotive Technician
Smith Honda
Idaho Falls, ID
05.1997 - 07.1998
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Education
A.A.S. - Automotive Technology
BYU - Idaho
Rexburg, IDSkills
- Repair Documentation
- Equipment Repair and Maintenance
- Parts Replacement
- Familiarity With Mechanical Repair
Affiliations
- Metal Fabrication
- Mountain Climbing, Hiking, Backpacking
- Home Improvement, Landscaping
Languages
Spanish
Elementary
Timeline
Equipment Technician
Micron Technology, Inc.
03.2018 - Current
Technical Sales Representative
AMET, Inc.
02.2007 - 03.2018
Parts Department Manager
St. Anthony Motors
04.2005 - 01.2007
Assistant Parts Manager
B. A. Wackerli Imports
01.2001 - 03.2005
Automobile Technician
B.A. Wackerli
07.1998 - 01.2001
Automotive Technician
Smith Honda
05.1997 - 07.1998
A.A.S. - Automotive Technology
BYU - Idaho
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