Michael O'Neill
Greenville,Tx
Summary
Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for residential and commercial property transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 8+ years in field.
Overview
13
13
years of professional experience
Work History
Title Examiner
Stewart Title Santa Fe/Formerly Prima Title, LLC
2016.01 - 2024.01
- Skilled at working independently and collaboratively in team environment.
- Researched ownership interests and liens on real estate properties.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Demonstrated adaptability by promptly adjusting to changes in procedures or requirements as dictated by evolving legislation or industry standards.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Assisted in preparation of title insurance policies and title commitments.
- Provided clear explanations of findings during examinations, aiding clients in making informed decisions about their properties.
- Prepared property reports.
- Maintained up-to-date knowledge of industry regulations, contributing consistently compliant work environment.
- Skillfully negotiated resolutions to complex title discrepancies that facilitated smooth property transfers.
- Compiled lists of mortgages, contracts, and other documents pertaining to titles.
- Collaborated effectively with team members, ensuring seamless communication in achieving project goals.
- Learned and adapted quickly to new technology and software applications.
- Examined and verified various titles weekly.
Worker's Compensation Claims Adjuster
Process One TPA
2011.01 - 2015.12
- Documented all claimant and employer information, gathered accurate details of incident/injury, and identified any potential witnesses and other pertinent investigatory details.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Organized, planned and documented materials for Worker's Compensation claims.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Researched claims and incident information to deliver solutions and resolve problems.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Maintained contact with claimants and attorneys to determine treatment status.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills and effective time management techniques.
Education
HIgh School Diploma -
Rowlett High School
Rowlett, TXSkills
- Professional Communicator both Verbal and Written
- Works Collaboratively with Leadership and Peers
- Effective Time Management Capabilities
- Proficient Customer Service Skills
- Highly Motivated Multitasker
- Independent Critical Analyst
- Efficient and Adaptable
References
Andrea Adams, 505-310-5400
Timeline
Title Examiner
Stewart Title Santa Fe/Formerly Prima Title, LLC
2016.01 - 2024.01
Worker's Compensation Claims Adjuster
Process One TPA
2011.01 - 2015.12
HIgh School Diploma -
Rowlett High School
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