Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Oppedisano

Springfield,Ma

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

23
23
years of professional experience

Work History

Quality Control Inspector Coordinator

C&S Wholesale Grocers
Current - Current


  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Working with USDA inspectors when needed
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Monitored inventory levels to restock materials and maintain consistent supply.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.

Asst. produce manager

Publix
07.2006 - 07.2017


  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Planned attractive produce displays, using color and texture to enhance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Selected items for specials and marked down items to reduce losses.
  • Negotiated with suppliers for favorable prices, terms, quality and delivery.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Assisted customers with produce questions.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Loan officer

Nationwide Lending Solutions
09.2005 - 07.2006


  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Examined customer loan applications for loan approvals and denials.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Utilized risk management strategies to attain high loan approval rates.

Store Manager

Honey Baked Ham
09.2000 - 01.2005


  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.

Education

Liberal Arts -

Broward College
Davie, FL

GED -

GED Course

AS in Liberal Arts

Broward College Liberal Arts
Davie, FL

Skills

  • Loss prevention
  • Quality Control
  • Inspections and Reviews
  • Report Generation
  • Banking and financial services background
  • Store planning and design
  • Issue Escalation
  • Process Improvement
  • Materials Testing
  • Audit Coordination
  • Employee Supervision
  • OSHA Compliance
  • Product Inspection
  • Recordkeeping
  • Inspection Documentation
  • Production Expertise
  • Safety Protocols
  • Safety Procedures

Accomplishments

  • Excellent multi-tasker
  • Strong communication skills
  • Personnel training and development
  • Experience with Microsoft Office
  • Detail-oriented
  • Time management skills

Timeline

Quality Control Inspector Coordinator

C&S Wholesale Grocers
Current - Current

Asst. produce manager

Publix
07.2006 - 07.2017

Loan officer

Nationwide Lending Solutions
09.2005 - 07.2006

Store Manager

Honey Baked Ham
09.2000 - 01.2005

Liberal Arts -

Broward College

GED -

GED Course

AS in Liberal Arts

Broward College Liberal Arts

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Michael Oppedisano