Michael Orner
Concord ,NC
Summary
Seasoned professional with a robust background in transportation and customer service, notably with TMC Transportation. Excelled in ensuring cargo integrity and fostering client relationships, blending expertise in GPS navigation and exceptional time management. Achieved high customer satisfaction through meticulous route planning and proactive problem-solving, setting a benchmark in safe driving practices and effective team training.
Overview
2025
2025
years of professional experience
Work History
Dump Truck Driver
Hawk and Hawk
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Weighed in and out at scales for load ticketing and legal weight compliance.
OTR Flatbed Driver
TMC Transportation
Des Moines, IA
02.2024 - 09.2024
- Safeguarded cargo integrity by conducting regular checks throughout the journey, adjusting load securement as needed.
- Performed minor vehicle maintenance tasks when necessary to prevent downtime or costly repairs in the future.
- Collaborated with dispatch team for seamless coordination of shipment schedules, addressing any issues promptly to minimize delays.
- Contributed to a positive work environment through collaboration with colleagues and respectful interactions during shared tasks.
Insurance Agent and Trainer
GEICO
Virginia Beach, VA
01.2011 - 02.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Route Sales/Class B Driver
Boar's Head
Virginia Beach, VA
06.1997 - 01.2011
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Showcased strong attention to detail when reviewing shipping manifests, confirming accuracy of cargo information before transport.
- Trained new drivers on company policies, safety procedures, and driving best practices to maintain high standards within the team.
- Collaborated effectively with dispatchers to receive real-time updates on route changes or special instructions for deliveries.
Education
Class A CDL - Class A CDL
ATI
Norfolk, VA02.2024
Associate In Engineering Technology - Mechanical Engineering
Triangle Tech
Greensburg, PA06.1992
Skills
- Vehicle inspections
- Safe driving practices
- GPS navigation
- Route planning
- Load inspection
- Forklift operation
- Flatbed trailers
- Cargo-specific procedures
- Flatbed truck expertise
- Time management
Timeline
OTR Flatbed Driver
TMC Transportation
02.2024 - 09.2024
Insurance Agent and Trainer
GEICO
01.2011 - 02.2024
Route Sales/Class B Driver
Boar's Head
06.1997 - 01.2011
Dump Truck Driver
Hawk and Hawk
Class A CDL - Class A CDL
ATI
Associate In Engineering Technology - Mechanical Engineering
Triangle Tech