Michael Ortega
Glendale,AZ
Summary
Proven Independent Contractor with a track record of enhancing client relationships and securing repeat business, Specializes in customer support and problem-solving, adept at workload management and safety compliance. Demonstrates a commitment to delivering exceptional service, achieving client satisfaction through innovative solutions and effective decision-making.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Independent Contactor
Mj Towing/Services
04.2024 - 08.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.
Independent Contractor
Apria Healthcare
03.2022 - 12.2023
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Provided assistance with medical supplies such as concentrators, oxygen tanks, bed setups.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a oxygen or bed set up.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Apollo High School
Phoenix, AZ03.2016
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Customer Support
- Problem-Solving
- Decision-Making
- Task Prioritization
- Team building
Certification
Hipaa
Bloodborne
TWIC
Timeline
Independent Contactor
Mj Towing/Services
04.2024 - 08.2024
Independent Contractor
Apria Healthcare
03.2022 - 12.2023
High School Diploma -
Apollo High School
Hipaa
Bloodborne
TWIC
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