Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ortega

San Antonio,TX

Summary

Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.

Overview

24
24
years of professional experience

Work History

Kitchen Manager

Topgolf USA
06.2017 - 09.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Shift Leader

Nordstrom
11.2015 - 09.2018
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.

Sous Chef

Olive Garden
01.2001 - 10.2015
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
  • Evaluated food products to verify freshness and quality.
  • Set up and broke down kitchen for service.
  • Participated in food tastings and taste tests.
  • Trained and managed kitchen personnel and supervised related culinary activity.

Education

Culinary Arts -

Del Mar College
Corpus Christi, TX

Skills

  • Multitasking and Organization
  • Food Safety
  • Food Preparation
  • Staff Training and Development
  • Kitchen Management
  • Inventory Control
  • Attention to Detail
  • Kitchen equipment operation and maintenance
  • Cleaning and sanitation
  • Health Inspections
  • Policy and Procedure Enforcement
  • Sanitation

Timeline

Kitchen Manager

Topgolf USA
06.2017 - 09.2024

Shift Leader

Nordstrom
11.2015 - 09.2018

Sous Chef

Olive Garden
01.2001 - 10.2015

Culinary Arts -

Del Mar College

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Michael Ortega