Michael Ortega
Lakewood,CO
Summary
Encouraging individual and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Electrical Technician
American West Surplus
05.2022 - Current
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
Impulse Technician
Gates Rubber
02.2018 - Current
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Office Administrator
Higher Living Home Healthcare
02.2020 - 02.2022
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Performed monthly routine wellness checks by providing light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
Mechanical Service Operator
Union Pacific Railroad Co
10.2012 - 02.2018
- Improved/ maintained machine efficiency by conducting regular maintenance and troubleshooting mechanical issues of the shop as well as various heavy-duty machinery.
- Ensured compliance with all relevant local, state, and federal regulations by staying informed of industry standards and consistently applying them in daily operations.
Maintenance and Signal Technician
WL Contractors
05.2011 - 10.2012
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail on all Denver Metro traffic lights, including the installments of new traffic light systems as well as removing/uninstalling older systems.
- Participated in various scholastic instruction courses on basic electrician courses, and basic engineering.
Education
High School Diploma -
Alameda High School
Lakewood, CO05-2011
Skills
- Electrical Troubleshooting/ Installation
- Logistical/ Warehouse experience
- Database entry
- Personal Hygiene Assistance
- Vital signs monitoring
- Physical therapy support
- Meal Preparation
- Office Administration
- Administrative Support
- File Organization
- Verbal Communication
- Bookkeeping
- Telephone reception
- Document Scanning
Certification
- OSHA 30 safety card
- IMSA Fiber Optic Tech Levels 1 & 2
- Fiber Optic Maintenance Tech Level 1
- Bucket Truck Certified
- Flagger Certified
- Forklift License
- Skid-TrackHoe-Trencher Qualified
Timeline
Electrical Technician
American West Surplus
05.2022 - Current
Office Administrator
Higher Living Home Healthcare
02.2020 - 02.2022
Impulse Technician
Gates Rubber
02.2018 - Current
Mechanical Service Operator
Union Pacific Railroad Co
10.2012 - 02.2018
Maintenance and Signal Technician
WL Contractors
05.2011 - 10.2012
High School Diploma -
Alameda High School