Michael Ortiz
Schertz
Summary
Transitioning results-driven Public Relations Officer with 2 years of experience in Public Affairs and pursuing a Master's Degree in Integrated Marketing & Communications. Highly skilled in strategic thinking, project management, customer service, event planning, and bi-lingual communication in English and Spanish. Proven effectiveness in developing and maintaining brand media relations strategies to bolster community awareness and knowledge. Experienced in facilitating press releases, handling inquiries, and responding to media requests. Committed to working with tight deadlines and fast-paced atmospheres.
Overview
9
9
years of professional experience
Work History
Venezuela Desk Intern
Department Of State
10.2023 - Current
- Drafted informative memos on Venezuela's political landscape for top officials in the State Department.
- Prepared comprehensive Q&A documents to brief senior leaders on Western Hemisphere issues prior to meetings and hearings with Congress and Senate Foreign Relations Committee
- Drafted timely and detailed congressional response letters addressing Venezuela-related concerns
- Attended meetings with wrongfully detained families, Venezuelan business leaders, and NGO human rights organizations, taking meticulous notes and producing informative summaries for colleagues in the Western Hemisphere Bureau
- Demonstrated exceptional organizational skills by planning, coordinating, and accompanying distinguished visitors during their visits to Venezuela
Public Affairs Officer
Texas Military Department
11.2021 - 09.2023
- Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media.
- Coordinated press releases and handled press inquiries for Texas Military Department during Operation Lone star.
- Used Hootsuite to create and distribute press releases to media outlets.
- Implemented content editorial calendar to plan marketing campaigns and manage content.
- Lead planner for reception of distinguished visitors and media groups.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Conducted research, gathered information from multiple sources and presented results during Operation Lone star.
- Wrote engaging and successful press releases to control information and public opinion.
- Developed and maintained media contact list.
- Responded to daily media requests and over 100 media inquiries from local and national news outlets such as Fox, CNN, Military Times, and many local news outlets in Texas.
- Wrote press releases for routine use and crisis management
HR Plans, Operations, and Programs Manger
United States Army
03.2019 - 10.2021
- Ensured that HR support is adequately planned, coordinated, resourced, and executed in support of ARMY SOUTH mission in Latin America
- Fulfilled HR requirements for organizational operations information center responsibilities, emergent situations, contingency operations, training events, campaign support planning, and unit training plan
- Developed operational plans and policies for personnel accountability/strength reporting, postal operations teams, casualty operations, migrant processing, and Subject Matter Expert Exchanges with Partner Nation Officials.
- Coordinated travel, lodging, and transportation for Army 10 miler events in Washington D.C and managed to keep expenses under $50,000 budget
- Launched social media campaign to promote Army Federal Voting Program and Family Readiness Services.
- Managed Federal Voting Assistance program to ensure that military voters understand their voting rights, how to register to vote absentee, and have access to accurate nonpartisan voting information and assistance
International HR and Immigration Graduate Intern
Rackspace
03.2018 - 01.2019
- Assisted with replying to basic email inquiries and follow ups regarding employees immigration status
- Collected and maintained documentation needed for immigration files
- Posted job openings in designated locations throughout building and on ICIMS applicant tracking system and recruiting software
- Prepared relocation letters and relocation cost estimates
- Tracked various employee transitions such as employee travel assignments, temporary assignments and relocation
- Assisted recruiting process from preparation of external posting to hire of candidate
- Monitored immigration alerts, regulatory changes, development and communicated to appropriate stakeholders
- Developed and conducted global mobility training for employees, recruiters and HRBP's
- Planned and coordinated regular town hall sessions to provide critical information to over 150 employees and managers
Human Resources Officer
Texas Army National Guard
09.2014 - 01.2019
- Provided personnel support for soldiers overall welfare and well-being
- Assisted commanders by accounting for 1,706 Soldiers during Hurricane Harvey
- Developed and maintained policies, guidelines, procedures, and forms for all matters concerning human resource support
- Maintained confidential and sensitive information
- Advised soldiers on individual training requirements and career development
- Wrote, designed and produced Standard Operating Procedures of Human Resource functions streamlining efficiency
Bilingual Instructor
Boys Town Texas
11.2016 - 08.2017
- Taught evidence based behavior management and parenting techniques in both English and Spanish to parents in San Antonio communities
- Helped serve 594 families and 1,319 youth
- Built and maintained strong relationships with school administrators, counselors, liaisons, and parents
- Attended outreach events, participated as presenter in community events, and networked with other local non-profit agencies to boost participation interest in parenting programs
- Attended regular weekly meetings and trainings to optimize proficiency and communication, including trainings on cultural competency
- Delivered feedback and reports to case workers and parents
- Kept up with paperwork and database entry, created forms to maximize efficacy of parenting programs
Education
Master of Science - Integrated Marketing & Communications
Georgetown University
Washington, DC12.2023
PACS-Q Certified - Public Affairs & Communication Strategy
United States Defense Information School
Fort Meade, MD12.2022
Bachelor of Arts - International Studies (Business and Economics)
University Of North Texas
Denton, Texas08.2014
Skills
- Excellent customer focus/customer service skills
- Highly Organized
- Outreach Experience
- Excellent oral and written communication skills
- Ability to work in highly collaborative environments
- Strategic Thinker
- Detailed Oriented
- Project Management
- Program Analysis
- Media Relations
- Performance Metrics
- Status Reports
- Microsoft Office Suite
- Social Content
Organizations
League of United Latin American Citizens (LULAC)
- Delegate at 2014, 2017, 2018 National LULAC Conventions
- Volunteer work addressing advancement on education,social, and family issues in the community
Languages
- Write, read, and speak Spanish
Timeline
Venezuela Desk Intern
Department Of State
10.2023 - Current
Public Affairs Officer
Texas Military Department
11.2021 - 09.2023
HR Plans, Operations, and Programs Manger
United States Army
03.2019 - 10.2021
International HR and Immigration Graduate Intern
Rackspace
03.2018 - 01.2019
Bilingual Instructor
Boys Town Texas
11.2016 - 08.2017
Human Resources Officer
Texas Army National Guard
09.2014 - 01.2019
Master of Science - Integrated Marketing & Communications
Georgetown University
PACS-Q Certified - Public Affairs & Communication Strategy
United States Defense Information School
Bachelor of Arts - International Studies (Business and Economics)
University Of North Texas
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