Michael Ortiz
Racine,WI
Summary
Adept at team management and troubleshooting, I significantly enhanced productivity and quality at ID Logistics. My expertise in employee training and staff motivation led to a marked improvement in operational efficiency and a superior quality reputation, showcasing a strong blend of hard and soft skills critical for high-paced environments.
Overview
10
10
years of professional experience
Work History
Line Leader
Pro Logistix
03.2024 - Current
- Collaborated with Supervisor on performance-related issues and employee performance.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Monitored product quality to achieve superior quality reputation.
Line Worker
CNHI
10.2023 - 03.2024
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Used equipment properly to avoid workplace hazards or injuries.
Production Floater
Engendren
10.2021 - 09.2023
- Improved communication between departments, fostering collaborative problem-solving for production challenges.
- Assisted in training new hires on proper procedures, helping them acclimate quickly to their roles within the facility.
- Optimized resource utilization by identifying areas of redundancy and reallocating resources accordingly.
- Displayed strong problem-solving skills when faced with unexpected issues or obstacles during daily operations.
- Ensured accurate documentation of all relevant production data, facilitating easy tracking of progress and performance metrics.
Youth Pastor
Taylor Avenue Church Of Nazarene
09.2019 - 11.2021
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Planned weekly groups as well as special events and overnight retreats.
- Recruited volunteers from the congregation to assist in various aspects of the youth ministry program such as event planning.
- Scheduled and managed teams of youth volunteers.
Plastic Injection Molding Machine Operator
Summit Packaging Systems
07.2019 - 09.2020
- Maintained high product quality with thorough inspections and routine maintenance of injection molding machines.
- Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
- Adapted quickly to new technologies introduced into the workplace, demonstrating proficiency in utilizing these tools for enhanced job performance.
- Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
- Ensured timely completion of projects by effectively managing deadlines and prioritizing tasks accordingly.
- Increased overall productivity through continuous improvement initiatives and implementation of best practices in machine operation.
Caregiving
12.2018 - 08.2019
Caring for my mother who was in need of care due to her health.
Manager
Iron Skillet Restaurant
07.2018 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Arby's
07.2017 - 07.2018
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Caregiving
08.2015 - 07.2017
My mother's health began to decline. She was bed ridden and needed around the care.
Kitchen Director
Chick-fil-A
02.2015 - 08.2015
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Promoted a culture of continuous improvement within the kitchen team, encouraging experimentation and creativity while maintaining a focus on producing consistent, high-quality results.
- Collaborated with front-of-house management to optimize overall restaurant operations and provide exceptional guest experiences.
- Maintained detailed records of maintenance schedules for kitchen equipment, scheduling repairs as needed to minimize downtime in operational capacity.
- Developed comprehensive training programs for new hires, ensuring consistent quality across all kitchen staff members.
Kitchen Lead
Chic-Fil-A
08.2014 - 02.2015
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
Education
GED -
Gateway Technical College
Kenosha, WI09.2012
Skills
- Employee Training
- Team Management
- Troubleshooting
- Production Scheduling
- Staff Motivation
Timeline
Line Leader
Pro Logistix
03.2024 - Current
Line Worker
CNHI
10.2023 - 03.2024
Production Floater
Engendren
10.2021 - 09.2023
Youth Pastor
Taylor Avenue Church Of Nazarene
09.2019 - 11.2021
Plastic Injection Molding Machine Operator
Summit Packaging Systems
07.2019 - 09.2020
Caregiving
12.2018 - 08.2019
Manager
Iron Skillet Restaurant
07.2018 - 12.2018
Manager
Arby's
07.2017 - 07.2018
Caregiving
08.2015 - 07.2017
Kitchen Director
Chick-fil-A
02.2015 - 08.2015
Kitchen Lead
Chic-Fil-A
08.2014 - 02.2015
GED -
Gateway Technical College
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