MICHAEL OSEI
Cincinnati,OH
Summary
Accomplished Business Development Manager with a proven track record at Hartet Technologies, adept in project management and adaptive problem-solving. Excelled in enhancing client relationships and exceeding revenue targets by over 30%, showcasing exceptional team-building and quality assurance skills. Demonstrated leadership in maintaining high safety and quality standards across roles. Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining production machinery and equipment to achieve optimal efficiency. Proficient in understanding and interpreting blueprints, schematics and technical drawings to manage equipment according to specifications. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manufacturing Technician
National Resilience
04.2024 - Current
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Quality Control Technician
Novolex
09.2022 - 04.2024
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
Business Development Manager
Hartet Technologies
02.2020 - 10.2021
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Represented company and promoted products at conferences and industry events.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Supervisor
Kasapreko Company
07.2019 - 02.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Bachelor Of Administrative Studies - Business Administration
University of Professional Studies, Accra.
Accra, Ghana06.2019
Associate Of Business Administration - Business Management
University Of Professional Studies, Accra
Accra,Ghana06.2015
Skills
- Safety Protocols
- Good Manufacturing Practices
- Equipment Troubleshooting
- Precision Assembly
- Adaptive Problem Solving
- OSHA Compliance
- Safety operation procedures
- Staff Training
- Process Improvement
- Project Management
- ISO Standards
- Quality Assurance
- Multitasking
- Time Management
- Taking inventory
- Safety Monitoring
- Quality control guidelines
- Documentation preparation
- Data Processing
- Team building
Affiliations
Rotary Club
Grand Lodge Of England
Certification
OSHA 10
First Aid
CPR
Timeline
Manufacturing Technician
National Resilience
04.2024 - Current
Quality Control Technician
Novolex
09.2022 - 04.2024
Business Development Manager
Hartet Technologies
02.2020 - 10.2021
Supervisor
Kasapreko Company
07.2019 - 02.2020
Bachelor Of Administrative Studies - Business Administration
University of Professional Studies, Accra.
Associate Of Business Administration - Business Management
University Of Professional Studies, Accra
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