MICHAEL OSMAN
Hobe Sound,FL
Summary
Quality-oriented professional with 4 years of experience, and a proven knowledge of amenities and customer satisfaction. Aiming to leverage my skills to successfully fill the Customer service role at your company.
Overview
4
4
years of professional experience
Work History
Customer Service
Wyndham Grand
02.2017 - 09.2020
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inform patrons of establishment specialties and features
- Take and prepare to-go orders
- Operate cash registers to accept payments for food and beverages
- Assist with preparing and serving food and beverages.
Education
Communications Intercultural -
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL05.2007
Skills
- Customer service oriented
- Great with people
- Exceptional organizational skills
- Proficient in time management
- Hospitality background
Personal Information
Title: Customer service
Timeline
Customer Service
Wyndham Grand
02.2017 - 09.2020
Communications Intercultural -
FLORIDA ATLANTIC UNIVERSITY
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