Michael Osmon
Fredericksburg,VA
Summary
Trusted and resourceful IT solution professional with over 20-years experience and an in-depth understanding of mission customer requirements and pain-points and transforming customer needs into scalable and optimized solutions and lead realization efforts.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Enterprise Solution Architect
Seaford Consulting, LLC
08.2022 - Current
- Defined enterprise processes, best practices, strategic approach and roadmap to transform ServiceNow development and hosting service provider organization using disparate version instances and tenancy models to maintainable and cost-effective vendor-supported and security compliant model.
- Worked with current and prospective mission partner customers to define technical requirements and select best-fit solution.
- Conduct research and evaluate technology and best-practice solutions.
- Lead and manage the project scope, schedule, status and documentation to modernize and transform official record electronic memorandum system.
Solution Architect
CACI
04.2013 - 08.2022
- Lead effort and integration team to define requirements and conceptualize, design, plan and implement solution to create and populate system-of-record CMDB for an Enterprise ServiceNow ITSM solution sourced from multiple 3rd party data stores and mission partners.
- Implement an algorithm for resolving CI conflictions and duplicates as well as enforce data steward attribute primacy.
- Lead a team of three engineers to plan, design and execute migration of a mission-critical application built upon cloud-unaware COTS product from virtualized server to AWS Cloud hosting platform.
Senior Principal Systems Engineer
ManTech
09.2006 - 03.2013
- Managed J2EE infrastructure for myriad customers across global enterprise.
- Coordinated and collaborated with multiple provider organizations responsible for providing provisioning and hosting services.
- Developed requirements intake and customer onboarding process.
- Developed training program for incoming technical staff.
Software Developer
Bae Systems Inc.
09.2005 - 08.2006
- Analyzed proposed technical solutions based upon customer requirements.
- Worked with software development and testing team members to design and develop robust J2EE solution to meet sensitive client requirements.
Sofware Developer
Lockheed Martin
05.2001 - 08.2005
- Participated in customer requirement meetings in support of project manager.
- Designed and developed inventory tracking software.
- Participated in software field testing to verify performance of developed projects.
- Updated code for custom-built text parsing component
Education
Master of Information Technology -
American InterContinental University
Buckhead, GA2001
Bachelors of Arts And Sciences - Political Science
George Mason University
Fairfax, VA1997
Skills
- Requirements Gathering
- Process Optimization
- Systems Design
- Client Relationship Management
- Client Engagement
- Communication and Team Collaboration
- Roadmap Planning and Prioritization
- Attention to Detail
Certification
- ServiceNow Certified Systems Administrator - Current
- Open Group Foundation Architect Certification - Ongoing
- AWS Architect - Planned
Timeline
Enterprise Solution Architect
Seaford Consulting, LLC
08.2022 - Current
Solution Architect
CACI
04.2013 - 08.2022
Senior Principal Systems Engineer
ManTech
09.2006 - 03.2013
Software Developer
Bae Systems Inc.
09.2005 - 08.2006
Sofware Developer
Lockheed Martin
05.2001 - 08.2005
Master of Information Technology -
American InterContinental University
Bachelors of Arts And Sciences - Political Science
George Mason University