Michael Osornio
Wayne,PA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Bartender
LOLA
Charleston, SC
09.2023 - 01.2024
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment.
- Greeted customers and provided excellent customer service.
Landscaper
Lawn Care with Hart
Charleston, SC
04.2022 - 09.2023
- Followed landscaping designs to determine placement of sod, flowers or foliage.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Ensured proper disposal of all waste generated from job sites.
- Answered customer questions regarding care and general knowledge of landscape.
- Cut and trimmed lawns using power mowers and edgers.
Butcher
Harris Teeter
Charleston, SC
07.2019 - 04.2022
- Provided excellent customer service by answering questions about product selection.
- Answered customer questions about specific products and cut meats to specifications.
- Sharpened knives on daily basis for optimal use and longevity.
- Offered meaningful advice to customers regarding meat preservation and cooking methods.
- Cleaned meat preparation counters and butcher knives to avoid cross contamination.
- Displayed a professional attitude when interacting with customers or colleagues.
Waiter
Flemings Steakhouse
Knoxville, TN
06.2015 - 06.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed positive relationships with regular customers through friendly conversation.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Participated in team meetings to discuss new menu items or changes in policy.
Education
High School Diploma -
Georgia Cumberland Academy
Calhoun, GA05-2008
Some College (No Degree) - Nursing
Southern Adventist University
Collegedale, TNSkills
- Menu Memorization
- Beverage Preparation
- Handling Difficult Customers
- New Hire Training
- Customer Service
- Outgoing Personality
- Physically Fit
References
References available upon request.
Timeline
Bartender
LOLA
09.2023 - 01.2024
Landscaper
Lawn Care with Hart
04.2022 - 09.2023
Butcher
Harris Teeter
07.2019 - 04.2022
Waiter
Flemings Steakhouse
06.2015 - 06.2019
High School Diploma -
Georgia Cumberland Academy
Some College (No Degree) - Nursing
Southern Adventist University
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