Michael Outley

Team Member

Target Stores

05.2009 - 03.2024

Assisted customers with inquiries, providing exceptional service and product knowledge.
Collaborated with team members to maintain inventory accuracy and product availability.
Operated POS systems efficiently, processing transactions and managing cash drawer responsibilities.
Ensured store cleanliness and organization, adhering to safety standards and company policies.
Trained new team members on operational procedures and customer service excellence.
Monitored stock levels, restocked shelves promptly to enhance shopping experience.
Implemented promotional displays, driving customer engagement and increasing sales opportunities.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted with inventory counts and stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Monitored and verified merchandise for proper prices and labels.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Participated in community events, strengthening store's local engagement and reputation.
Fostered positive work environment, leading by example and offering support to team members as needed.
Assisted in inventory management to prevent stock shortages and overages.
Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
Contributed to store's online presence by updating website and social media platforms with current promotions.
Evaluated staff performance and provided coaching to address inefficiencies.