Michael Owens

• Primarily responsible for leading the intranet and classified intranet projects for the development and maintenance support of intranet and classified intranet both within the Adobe Experience Management system, while following SAFE Agile Frame work with tasks to include full SDLC development, troubleshooting, and assisting other developers, QA, Business Analyst and Security Analyst.
• Work within and adhere to a standard Software Development Life Cycle (SDLC), as well as create required documentation deliverables.
• Works as part of the WSS team to provide business and off-hours support when required.
• Managed the redesign of the intranet website for the Bureau of Consular Affairs: New Look, Mobile Responsive Capabilities, Flyout Megamenu, Social Communities: Blog, Forum, Q&A, Calendars, and File Share. Files share
• Managed the redesign of the classified internal website from .NET into the Adobe Experience Manager for a better look and feel, better usability, and a better user experience, as well as site stability.
• Performs onboarding tasks for all new employees by requesting their account creation via MyData.
• Served as QA Lead temporarily until a new lead was hired.
• Manages password management for all team members on the WSS contract.
• Performs system administration tasks, keeping the customer equipment free from attacks, as well as ensuring that the equipment in the server/LAN room stays at a constant temperature that is under 70 degrees, and ensures that all systems are patched and in compliance with DoS regulations.

• Performed user acceptance and quality assurance testing of migrated content and code.
• Developed new components using JavaScript and jQuery within Adobe CQ 5.
• Developed Social Community features and functions by modifying existing components such as: Forums, Polls, Voting, and User Profiles.
• Recreated templates and components using JavaScript and jQuery.
• Supervised code generation based on client-side scripting using Java, CSS, HTML and other programming languages.
• Recreated templates and components using JavaScript and jQuery.
• Modified the CSS to style new components
• Reviewed backlog component work for Section 508 issues and hotfixes that were requested by the government client.
• Coordinated with co-workers on content migration from a .NET site to the Adobe CQ5 content management system.
• Communicated directly with the government (FDIC) client to handle requests related to the task.

• Coordinated with co-workers on content migration from a .NET site to the Adobe CQ5 content management system.
• Performed user acceptance and quality assurance testing of migrated content and code
• Started the development of social community features and functions by:
• Modifying existing components such as: Forums, Polls, Voting, and User Profiles.
• Communicated directly with the government (FDIC) client to handle requests related to the task.

• Performed maintenance and enhancement tasks on websites.
• Performed user acceptance and quality assurance testing
• Trained co-workers and managed the web content management system (WCMS), Rhythmyx Percussion.
• Created and showed co-workers how to create different content types within the WCMS, such as images, PDFs, Word documents, PowerPoint presentations, Excel files, standard pages, and Navons.
• Coordinated with co-workers on content migration from a .php site to the Adobe CQ5 content management system.
• Set up a new WCMS (Percussion CM1) on the server for testing the automated migration of the intranet site.
• Set up the site with responsive design capabilities using CSS and JavaScript.
• Communicated directly with the client to handle requests related to the task.
• Awarded the Leadership Award from the Department of State for work performed ensuring that CAWeb (intranet site) maintained a unified look and feel.

• Formatted content, such as headings, lists, tables, and images.
• Reviewed and reported issues related to Section 508 compliance for HHS-ASPR (Assistant Secretary for Preparedness and Response).
• Used Accenture to manage potential Section 508 issues.
• Edited HTML code to resolve formatting issues and to make content comply with Section 508.
• Updated SharePoint files to reflect social media feeds (Twitter).

• Assisted with content migration from the live site to WordPress.

• Edited HTML code to format page content and structure

• Performed quality assurance on other team members' pages.

• Provided minimal review for Section 508 compliance

• Trained coworkers as needed on specific HTML code, such as tables and anchor links.

• Assisted with content migrations for several high-profile government agencies (womenshealth.gov, AHRQ.gov).
• Built out and maintained web pages in a web content management system (Percussion).
• Formatted content—headings, lists, tables, and images.
• Performed quality checks on websites before and after launch to check for issues, using different browsers.
• Created and fixed links between pages or to other sites.
• Reviewed and reported issues related to Section 508 compliance for CMS.gov, Medicare.gov, InsureKidsNow.gov, Blog.Medicare.gov, and Questions.Medicare.gov.
• Used Accenture to manage potential Section 508 issues
• Assisted with help desk operations for tickets submitted through a tracking system (UserVoice).
• Edited HTML code to solve formatting issues and to make content comply with Section 508.

• Created new HTML templates using either embedded or inline CSS and HTML coding
• Edited existing HTML and CSS coding to refine look and feel of individual email marketing campaigns
• Used Dreamweaver as a text editor
• Set up unsubscribe landing pages as needed
• Used programming to set up an enhancer demographic to communicate to the web via the email platform
• Set up and deployed email campaigns using Lyris, in compliance with CAN-SPAM Act
• Handled troubleshooting of issues that involved deployment or coding
• Communicated with Marketing team or other offices about changes, deadlines, and issues to complete approval process
• Added and removed customer emails from the database
• Created and maintained segmentation of mailing lists in database
• Uploaded Excel .csv files into mailing database
• Ran reports on email deliverability
• Manipulated images using Photoshop
• Served as primary department contact when manager is out of the office
• Trained new hires on using the system, policies, and procedures

• Performed content migration into new Ektron web content management system (CMS)
• Created file structure in CMS for graduate school programs
• Uploaded and formatted content body, assigned headers, created tables, and formatted lists
• Edited HTML as needed to fix or improve coding or to modify table structure or style
• Used Photoshop to size images, lighten or improve contrast, remove date stamps, and save for web
• Uploaded PDFs and images into CMS library
• Set up forms and created dropdowns and checklists to create best user interface
• Set up links between content items using content IDs
• • Participated in discussions about Section 508 compliance in the setup of headings, links, and navigation.
• Moved around web parts on pages to optimize the user interface
• Improved user experience by implementing left navigation instead of right navigation and making content more scannable with headings and lists