MICHAEL OWITI WANGA

CAREER SUMMARY Jan 2019-present Ocean escape yachts Kenya steward. Delivered first class hospitality services for guest leading luxury holiday in Ocean escape yachts, travelling on 60ft to 120ft yachts to locations Kenya and Somalia

KEY RESPONSIBILITIES >Provide personalized guest service, catering to individual preferences and needs. >Coordinate and oversee fine dining experiences. >manage inventory and provisions, ensuring adequate supplies for the guest needs. >Assist with event planning and execution, organizing special occasion and parties. >Maintain accurate records of the guest and preferences and feedback's. >Contributing to safety drills and emergency responds procedures. >Accompany guest on land excursions and water sports tour. >Setup and maintain beautiful appointed guest cabins and common areas. >collaborate closely with the crew to ensure seamless operation and guest satisfaction. Responsible Steward with more than 5 years of experience and top-notch skills in Hospitality services and guest relation. Talented professional experienced in steward. Ready to take on new challenges and learn new skills.

• Streamline pre-departure inventory checks, reducing forgotten items by 35%.
• Suggested and organized a guest's 4th birthday parties which resulted to 100% client satisfaction score.
• Implemented and efficient laundry system, reducing turnaround time by 20%

+254714623704, +97471382141, michaelwanga98@gmail.com

• Date of Birth: 10/09/98
• Nationality: Kenyan