Michael Owo
Richmond,TX
Summary
Results-driven Project & Integrated Supply Chain Professional with years of proven expertise. Known for surpassing client and company expectations, increasing revenue, and strategically reducing costs. Skilled in leveraging data and advanced analysis to drive value and growth. Track record of successfully executing end-to-end data analytics projects, from mining to creating interactive dashboards for insightful, data-driven decisions. Expert in translating business goals into specific, measurable, attainable, relevant, time-bound objectives for excellence.
Overview
10
10
years of professional experience
Work History
IT Supply Chain Project Manager
Walmart, Inc.
11.2021 - Current
- Strategic Leadership: Manage external business intelligence developers and project partners to create data-driven strategies, evaluate success metrics, and improve performance
- Implement change management practices to lead the product vision and strategy for Walmart transportation, prioritizing capabilities for cost-effective and timely movement of goods
- Data Analysis: Provide high-level insights from complex datasets, translating raw data into actionable intelligence using SAP/Business Warehouse (BW), Warehouse Management Data, Tableau
- Conducted supply chain analysis benchmarking across Walmart's transportation network, driving improvements and efficiency
- Product Roadmaps: Drive the creation of the product vision & multi-year roadmap in partnership with Engineering & Business teams
- Program/Project Management: Create and prioritize product backlog items, plan sprints, create epics, assign tasks, monitor the progress of features and user stories
- Maintained story backlog to ensure all teams are aligned on the priorities on a sprint-by-sprint basis and tracking project timelines
- Project Analyses: Conduct thorough analyses to support various functional workstreams, including distribution operations, transportation, trade compliance, direct to consumer (DTC) initiatives, inventory operations, quality assurance, order management, data, and reporting for deliverable timeline variances
- Process Optimization: Focus on process improvement during the implementation of Blue Yonder Transportation Management System (TMS) and OMP configuration
- Develop predictive analyses to prevent capacity issues and ensured effective carrier performance by tracking performance metrics against projections
- Process shipments, load schedules, charge details, stops, driver assignments etc on blue yonder Smart bench Audit
- Vendor, 3rd Party Logistics and Procurement Management: Collaborate with vendors and cross-functional 3rd Party Logistics (3PLs) such as J
- B
- Hunt, UPS, Ryder, FedEx Freight, GXO, Americold, Penske, and Swift amongst others nationwide and internationally daily
- Conducted negotiations for 3PL bids and resolved payment issues
- Category Management: Analyze and categorize spending into different segments based on various criteria such as suppliers, geographical locations, business units, or product lines to Identifying areas for cost optimization, efficiency improvement, and risk mitigation
- System Optimization: Optimized Transportation Management Systems (TMS), Order Management Systems (OMS), and Warehouse Management Systems (WMS) for tracking orders and improving inventory efficiency
- Implemented end-to-end optimizations, improving vendor performance
- Systems Configuration and Support: Systems configuration within the Manhattan WMS/Active software package, switching from High Jump warehouse Management System one platform for multi-client Operations
- Continuous Improvement Process: Utilized Agile methodologies, DevOps tools and encouraged an effective collaboration culture with business process experts (BPEs) and IT partners to refine processes
- DevOps Support: Optimize existing DevOps process with Salesforce DevOps
- Providing support for deployment, security data conversion/multi-factor MFA authentication, go-live support, and stabilization during deployment processes
- Deployment and Support: Support upgrades on Oracle PeopleSoft Financials and Supply Chain Management FSCM 9.0
- Collaborate with engineers on monitoring Application Programming Interface (API’s) on Order details / Order history Walmart’s Demandware platform to track customer orders and exchanges
- SAP MII transaction input parameters that is used to pass the XML representation of the service API inputs for Data Transfer Objects to facilitate communication between the two systems
- Inventory Planning: Manage customer solutions and inventory planning in SAP ECC, SAP S/4 Hana and SAP IBP
- Daily operations working in WM modules
- Created and transmitted purchase orders (PO) and bill of lading (BOL) via electronic data interchange (EDI) for vendors and carriers
- Omnichannel Support: Work closely with cross - functional teams on label modifications and custom documents for omnichannel support, including buy online pickup in store (BOPIS) and same-day delivery using local delivery services for Walmart+, Door Dash, Shipt, Uber Package, and Lyft
- Compliance and Demand Management: Manage code reviews on compliance documentations for annual planning and monthly reviews, aligning resources with demand
- Identifying Risks: Assess potential risks associated with non-compliance and take proactive measures to mitigate risks
- Documentation, Testing, Requirement Gathering and Compliance: Maintain detailed documentation of technical requirements, testing, system configurations, RFQ’s, RFP’s, RFX’s, RFI’s and workflow processes
- Ensured compliance with data protection regulations and policies, implementing security protocols to safeguard sensitive information
- Issue Tracking: Manage software bugs, customer support request and more
- Proship application - Rate shopping design: Coordinated the implementation process for the team working in hand with the vendor to understand business and technical requirements on digital orders, service levels, cost, integration between legacy systems to the new system
- Escalations: Serve as a point of contact for issues that impact order fulfillment, schedules and inventory replenishments
- Managed escalations related to deliveries and pickups at distribution centers, optimizing the delivery process for vendors and carriers
- Budget Planning: Track quarterly budgets and financial reporting for engineering resources
- Team Collaboration: Collaborate effectively with diverse stakeholders including warehouse managers, suppliers, buyers, and carriers
- Serve as a check on the day-to-day activities of the business to drive proficiency
- Consumer-Centric Approach: Develop product/platform objectives aligned with enterprise goals, emphasizing a 'consumer-centric' approach
- Daily Reconciliation Process: Utilize Tableau reports for a daily reconciliation process and SLA’s
- Conduct root cause analysis to identify any issues in the reconciliation process
- Line Haul Support: Provide crucial line haul support for designated outbound lanes from E-commerce fulfillment centers.
Business Process and Procurement Analyst
Google Inc.
02.2019 - 11.2021
- Procurement Negotiation: Successfully negotiated favorable procurement contracts with vendors and suppliers, optimizing cost efficiency
- Business Process Analysis: Produced comprehensive business requirements in collaboration with technical resources, analyzing business processes and workflows to align with organizational needs
- Delivering SAP process solution designs and implementations with strong organizational and operational drive
- Demand Monitoring: Monitored the company's demand for products to prevent supply shortages, ensuring consistent supply chain operations
- Cost-Benefit Analysis: Prepared and presented cost-benefit analysis reports to stakeholders, aiding decision-making to increase revenue/efficiency while maintaining budget constraints
- Stock Transfer Management: Managed daily Stock Transfer Orders between regional distribution centers to meet shipping demands efficiently
- Supplier Communication: Effectively communicated pricing and performance needs to key partners, including Anixter, GXO, UPS, Dura-line, and others
- Vendor Relationship and Compliance: Collaborate with vendors to develop corrective action plans and identify sustainable e-waste recycling solutions with sustainable compliance
- Data Integrity Management: Implemented robust data quality control measures to maintain the accuracy, completeness, and consistency data flowing in to SAP
- Conducted regular audits and data cleansing activities, minimizing errors and discrepancies in records
- Order to cash and Fulfillment: Monitored the systems on invoicing, subcontractor agreement to support sales execution activities and all order management processes from forecasting demand to receiving, fulfilling, and payment of orders
- SAP System Modules: Utilize SAP daily for sales and distribution, planning, manage all warehouse operations efficiently and materials management for pricing, sales order, invoicing, goods issue, inventory optimization to meet daily customer demand
- System Configuration: Played a key role in configuring and customizing Raiser Edge Software to meet the specific needs of the team
- Implemented tailored solutions, optimizing the software's functionality to enhance data management capabilities
- Training and Support: Provided training and support to team members and stakeholders on data entry protocols, database usage, and reporting tools
- Conducted workshops and training sessions, empowering users to effectively utilize Raiser Edge Software, Teradata and SQL Server Reporting Services
- Performance Metrics: Defined and tracked key performance metrics related to data accuracy, report generation, and process efficiency
- Implemented data-driven performance measurement techniques, enabling continuous improvement initiatives based on analytical insights.
Business Process Analyst
Texas Southern University
11.2016 - 01.2019
- Business Process Analysis: Produced comprehensive business requirements in collaboration with the University President, analyzing business processes to align with organizational needs
- Ensured the effective management of data processes for over 3,000 employers and sponsors on the university database using Raiser Edge Software, guaranteeing updated and accurate records
- Stakeholder Collaboration: Collaborated with cross-functional teams and university stakeholders to gather requirements, ensuring alignment with organizational goals and objectives
- Facilitated communication between various departments to streamline processes and enhance data accuracy
- Data Integrity Management: Implemented robust data quality control measures to maintain the accuracy, completeness, and consistency of the university database
- Conducted regular audits and data cleansing activities, minimizing errors and discrepancies in records.
Global Supply Chain Business Analyst
Medline Industries
03.2014 - 11.2016
- Supply Planning and Vendor Management: Managed the distribution and expediting process for a large portfolio of sterile procedure trays, improving expedited logic and process efficiency by 35%
- Managed a vendor base of 150+ vendors in North America, Europe, and Asia
- Updated master data and key planning assumptions in RapidResponse to ensure accurate and balanced supply plans
- Stock Transfers: Facilitate stock transfers between locations nationwide to improve service levels
- Distributer Partnership and Buyer: Led sessions with rebated distributors to elicit business requirements and build/maintain the Medline/distributor partnership
- Buys distributed products to supply to 33 warehouses
- Demand Planning: Collaborated with key stakeholders, including executive leadership in Operations, Finance, Global Planning, and Commercial, to design and deliver the most effective and efficient consensus demand planning process
- Maintained daily forecast accuracy by identifying and adjusting spikes, assigning appropriate item forecast profiles, and exception reporting
- Network Strategy: Reported inventory and transportation savings for such flow, mode, or, node changes in the supply chain network
- Sales Collaboration: Collaborate with account managers to meet the demand for surgical supplies for countrywide hospitals
- Solving complex issues involving production, sterilization, and logistics to meet customer needs
- Business Requirements Analysis: Gathered business requirements through discovery workshops, analyzing both business and system needs
- Utilized insights to drive strategic decision-making and enhance operational efficiency
- Lean Six Sigma & Agile Methodology: Leveraged analytics framework and Lean Six Sigma principles to reduce order processing lead time from 5 days to 3 days
- Utilized Agile and traditional SDLC delivery methodologies to drive the design and delivery of technical solutions, ensuring alignment with business requirements
- Product Owner & Strategic Planning: Facilitated strategic initiatives as a product owner, leading release planning, daily stand-up meetings, sprint reviews, grooming sessions, retrospectives, and demos
- Ensured alignment of diverse groups and successful project outcomes
- Technical Issue Resolution: Resolved technical issues and documented standard operating procedures (SOPs), ensuring streamlined operations and adherence to best practices within the organization
- Root Cause Analysis: Conducted root cause analysis for user acceptance testing environments, identifying lucrative investment opportunities
- Increased business portfolio by 15% and worked closely with clients to understand their specific requirements
- Data Analysis: Analyzed data flow processes, performed data quality assessments, and created targeted contact segments for marketing campaigns
- Implemented data-driven strategies to enhance customer engagement and drive marketing initiatives
- Financial Analytics: Generated optimal financial returns on sales revenue by monitoring business metrics
- Translated complex market data into actionable insights for commercial negotiations and business development meetings, driving strategic decision-making
- Risk Analysis & KPI Monitoring: Conducted risk analysis and monitored KPI metrics in collaboration with cross-functional teams.
Education
Master of Business Administration, Business Intelligence -
JHJ School of Business, Texas Southern University
01.2018
Master of Science, Engineering Management -
School of Engineering, Environment & Computing, Coventry University
01.2015
Bachelor of Science, Business Administration -
School of Management Sciences, Andrews University
01.2011
Skills
- E-COMMERCE
- PROCUREMENT
- BUSINESS ANALYSIS
- PROGRAM MANAGEMENT
- PROJECT MANAGEMENT
- PRODUCT MANAGEMENT
- SUPPLY CHAIN ANALYSIS
- ORDER MANAGEMENT
- AUTOMATION/RPA
- RISK MANAGEMENT
- CHANGE MANAGEMENT
- BUSINESS INTELLIGENCE
- WAREHOUSE MANAGEMENT
- INVENTORY MANAGEMENT
- STRATEGY DEVELOPMENT
- TRANSPORTATION MANAGEMENT SYSTEMS
- VENDOR MANAGEMENT
- LOGISTICS
- SAP EWM / HANA / ECC / ARIBA/ IBP
- IVR
- AHA
- JIRA
- COUPA
- ORACLE
- PROSHIP
- ANAPLAN
- 5 S AUDIT
- ALTERYX
- TABLEAU
- POWER BI
- CONFLUENCE
- MANHATTAN
- BLUE YONDER
- SALESFORCE
- PEOPLESOFT
- LUCID CHART
- MERCURY GATE
- GOOGLE ANALYTICS
- DESCARTES ROUTE PLANNER
- MICROSOFT OFFICE 365
- AGILE/SCRUM
- SHIP ERP
- Supplier Relationship Management
- Warehouse Management
- Compliance Management
- Distribution Network Design
- Material Requirements Planning
- Warehouse Operations
- Logistics Management
- International purchasing
- Performance Tracking
- Purchasing oversight
- Strategic Sourcing
- Logistics Planning
- ERP systems proficiency
- Six Sigma Methodologies
- Supply and demand requirements
- Quality Assurance
- Cost Analysis
- Customer Relationship Management
- Team Leadership
- Budget Control
- Project Management
- Team Collaboration
- Stakeholder Relations
- Agile Methodologies
- Requirements Writing
- Documentation And Reporting
- Status Updates
- Information Technology Management
- Time management abilities
- Asana software
- ERP Software
- Time Management
Affiliations
- SAFe Scrum Master course, completed, August 2021.
- Project Management Institute, Project Management Professional, 2024
- Certified Scrum Product Owner, 2023.
Projects
Omnichannel Implementation and Support for Order Management Systems – Manage customer orders seamlessly across multiple communication and sales channels which include marketplaces, physical retail stores, e-commerce, websites, social media platforms and mobile apps. Blue Yonder Warehouse and Transportation Implementation and Go Live Support Cloud Computing - Justified possibility of adequate security features in types of cloud services SaaS and PaaS. Implementation of Route Planner by Descartes and Go Live procedures to over 35 distribution centers across the nation. Maintaining the SAP custom table entries supporting Final Mile delivery. MBA Internship with Whirlpool Corporation, MI - Oversee the operations and performance of a region of eleven 3PL distribution centers. Facilitated the smooth implementation of a new RMS technology across the entire DC network by supporting route optimization. Promote operational sustainability through regular performance meetings and supporting the 5S initiative at the distribution centers. Maintaining data visualizations (dashboards, heatmaps, etc.) to track KPIs and facilitate data-driven decisions.
Timeline
IT Supply Chain Project Manager
Walmart, Inc.
11.2021 - Current
Business Process and Procurement Analyst
Google Inc.
02.2019 - 11.2021
Business Process Analyst
Texas Southern University
11.2016 - 01.2019
Global Supply Chain Business Analyst
Medline Industries
03.2014 - 11.2016
Master of Business Administration, Business Intelligence -
JHJ School of Business, Texas Southern University
Master of Science, Engineering Management -
School of Engineering, Environment & Computing, Coventry University
Bachelor of Science, Business Administration -
School of Management Sciences, Andrews University