Summary
Overview
Work History
Education
Skills
Timeline
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Michael Owusu-Amponsah

Summary

Dynamic team player with a proven track record in high-pressure environments, including serving as a National Guard Soldier. Demonstrated expertise in security protocols and physical fitness, alongside exceptional verbal communication skills. Excelled in roles requiring research, data analysis, and understanding of social dynamics, significantly enhancing team efficiency and customer satisfaction at Walmart and Chipotle. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

3
3
years of professional experience

Work History

National Guard Soldier

Infantryman US Army
03.2023 - Current
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Set up, load, and fire three types of mortars (60 mm, 81 mm, or 120 mm)
  • Operate, clean, and store automatic weapons
  • Carry out scout missions to spot enemy troops and gun positions
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Walmart Associate

Stocking
09.2021 - Current
  • Working varied hours to meet seasonal and business needs.
  • Unloading shipments and placing products in designated store areas
  • Greeting customers and offering assistance for increased customer satisfaction.
  • Prioritizing tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increasing customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managing customer relations through communication and helpful interactions.
  • Organizing backroom spaces

Chipotle Crew Member

Preparing Food And Following Safety Procedures
06.2021 - 08.2021
  • Worked front counter, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Collaborated with team members to complete orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Arts - Sociology

Old Dominion University
Norfolk, VA
08.2025

Associate of Arts - Sociology

Germanna Community College
Fredericksburg, VA
04.2022

Skills

  • Verbal and written communication
  • Physical Stamina
  • Security Protocols
  • Physical Fitness
  • Team Player
  • Research and data analysis
  • Understanding social dynamics and context

Timeline

National Guard Soldier

Infantryman US Army
03.2023 - Current

Walmart Associate

Stocking
09.2021 - Current

Chipotle Crew Member

Preparing Food And Following Safety Procedures
06.2021 - 08.2021

Bachelor of Arts - Sociology

Old Dominion University

Associate of Arts - Sociology

Germanna Community College

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Michael Owusu-Amponsah