High-impact executive manager with the background & skillset to drive positive organizational change.
With 20 years in sales management, business operations and organizational strategy across several verticals, I implement and manage systems, processes and human resources to support business growth and scalability.
Overview
19
19
years of professional experience
Work History
Operational Specialist
Omnicore Health Benefits Agency
10.2023 - Current
Conducted comprehensive risk assessments to proactively identify potential issues and develop mitigation strategies accordingly.
Led cross-functional teams during complex projects ensuring clear communication lines were maintained throughout all stages.
Optimized resource allocation by assessing project needs and assigning tasks based on individual skills and availability.
Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
Collaborated with stakeholders to define project scope, objectives, deliverables, and success criteria for optimal results alignment.
Licensed Insurance Agent
Omnicore Health Benefits Agency
07.2023 - Current
Calculated quotes and educated potential clients on insurance options.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
General Manager
MCNutraceuticals / MC Global Holdings
Denver, CO
01.2023 - 07.2023
Worked with CEO to manage daily operations of company
Facilitated restructuring of multiple business units at wholesale & retail levels with an emphasis on growth of sales & marketing
Enhanced company's recruitment & hiring strategies to attract and nurture high-impact team members
Managed public relations unit, broadening awareness of company and its global advocacy for the hemp industry
Worked with company's legal team on corporate compliance
Facilitated pilot of program to enhance quality control and good manufacturing practices.
Chief Operating Officer
Herbal Pharm RX / Danklite
11.2021 - 01.2023
Oversee day-to-day operations of 25,000 square foot manufacturing and office facility
Interim management of company finances (pending CFO recruitment)
Grew gross revenues from $5MM to $12MM over a 12-month period
Helped company establish wholesale and retail business channels
Hired and trained new Director of Wholesale Sales; coached him to grow the inside sales team's production from $0 to $20k / month within 6 months of team's inception
Helped company establish an eCommerce presence; forged / maintained relationships with SEO and other digital marketing agencies
Grew eCommerce retail channel from $0 up to $20k/month inside of a 6-month period
Hired new department managers
Worked with warehouse staff to author new SOPs, improving operational efficiency
Oversaw planning and implementation of new ERP management system
Worked with our team of attorneys and accountants to implement new corporate structure for FY2023.
Director of Strategy / Supply Chain Manager
Blue Moon Hemp - Swiss Relief CBD
04.2020 - 11.2022
Responsible for demand planning and procurement of all materials; management of all vendor relations
Worked with C-Suite on expense budgeting
Collaborated with ownership on company's overall growth strategy
Provided thought leadership on execution of new sales, marketing, and operational initiatives
Implementation of new CRM platform
Designed and activated various CRM workflow automations to propel sales' productivity.
Executive Director, Finance & Integrations
Winstar Payments / Bluestar Business Solutions
11.2015 - 08.2019
Responsible for growth of multiple business units, including small to medium size B2B financing, strategic partner recruitment and management, and integrated Point-of-Sale
Regular participation with C-Suite in charting overall corporate growth strategy
Responsible for facilitation of weekly sales meetings across all sales channels as well as custody of sales projections and records
Leader in revenue for company each quarter since being hired, responsible for consistent quarterly increases in company valuation of $200,000 or more.
Sales Account Manager - Team Lead
Sterling Payment Technologies (EVO iPOS)
02.2014 - 01.2016
Cultivation and management of regional value-added reseller (VAR) portfolio
Origination of strategic partnerships and integrations
Direct sales in level 3 merchant acquiring
Acting Team Lead of company's Dealer Solutions Group.
Director of Inside Sales
TouchSuite
12.2010 - 02.2014
Director of inside sales team, selling financial and technology solutions to level 3 merchants
Establishment and management of international outsourcing operations (BPO)
Spear-headed pilot launch of POS platform's retail version, successfully selling and implementing first 20 units personally
Teams managed were consistently within top 10% of production across all company sales channels.
Insurance Customer Service Representative at Brookeridge Benefits Insurance AgencyInsurance Customer Service Representative at Brookeridge Benefits Insurance Agency