. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2026
2026
years of professional experience
Work History
Mateial Handler
Subaru of Indiana Automotive Inc.
Lafayette, IN
08.2007 - Current
Inspected materials for any damages or defects upon receipt.
Maintained accurate inventory records of all received items.
Assisted with physical inventories as needed by counting parts accurately and quickly.
Ensured compliance with safety regulations while operating material handling equipment.
Used scanners to track parcel information, condition or receipt.
Used digital database to keep records of units and stock moved.
Telecommunications Supervisor
AT&T
Anderson - Marion, Indiana
06.2000 - 06.2006
Supervised daily operations of telecommunications teams and ensured effective communication.
Managed employee performance evaluations and provided constructive feedback for improvement.
Ensured compliance with safety regulations and company policies in all operations.
Coordinated with vendors for procurement of telecom products and services as needed.
Conducted regular audits to evaluate performance quality and accuracy of communication systems.
Tracked progress on completion of assigned projects related to telecoms operations.
Resolved customer service issues regarding telco services or product delivery.
Supervised a team of technicians responsible for maintaining telecommunication systems.
Analyzed system performance, network capacity, and security and capacity.
Telecommunications Technician
AT&T
Muncie, Indiana
05.1979 - 06.2000
Installed and maintained telephone and data communication systems.
Troubleshot network issues to ensure reliable service for customers.
Collaborated with team members to optimize installation processes.
Assisted customers in understanding service options and technical support.
Measured, cut, spliced and installed wires and cables.
Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
Implemented changes based on feedback from customers about telecom services or products.
Documented all installation and repair work, maintaining accurate records for future reference.
Commercial Banking Service Representative
First Naional Bank
Kokomo, Indiana
Education
Associate of Arts - Liberal Arts And General Studies
Indiana University Kokomo
Kokomo, IN
05-1992
Skills
Material audits and inventory management
Order fulfillment and logistics
Workplace safety compliance
Team collaboration and effectiveness
Time management strategies
Timeline
Mateial Handler
Subaru of Indiana Automotive Inc.
08.2007 - Current
Telecommunications Supervisor
AT&T
06.2000 - 06.2006
Telecommunications Technician
AT&T
05.1979 - 06.2000
Commercial Banking Service Representative
First Naional Bank
Associate of Arts - Liberal Arts And General Studies