Electric and Gas Utility Professional with excellent communication/public relations, leadership, and organizational skills; detail oriented, dependable, quick learner, team player, diligent, and a self-starter with the proven ability to work effectively with little to no supervision. Highly motivated and committed to establishing and maintaining consistent work practices. Professionally skilled and flexible when working with a diverse customer base on planned and unplanned projects. Strong negotiation, analytical, and critical thinking skills. Committed to maintaining confidentiality in all circumstances. Highly effective conflict resolution skills resulting in high levels of satisfaction when working with internal and external customers.