Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Padilla

Kissimmee,FL

Summary

Dynamic and results-oriented professional with extensive experience at Del Taco, adept in customer service and problem-solving. Demonstrated ability to enhance team collaboration and significantly improve customer satisfaction through exceptional service and effective communication. Skilled in marketing and training, with a proven track record of fostering positive work environments and driving continuous improvement. I’ve always been told that i should work at disney because of my Positive Vibe and me always going Above and beyond to make someone’s day just a little better

Overview

1
1
year of professional experience

Work History

Team Member

Del Taco
09.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Developed marketing materials to promote in-store events and special promotions.

7-11

CSR
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Graduate - N/a

Osceola High School
Kissimmee, FL
05.2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Languages

Spanish
Full Professional
Portuguese
Professional Working
ASL
Professional Working

Timeline

Team Member

Del Taco
09.2024 - Current

7-11

CSR
07.2024 - Current

High School Graduate - N/a

Osceola High School

Similar Profiles

CREATE PROFILE
Michael Padilla